Creating a chatbot for communicating with clients
Task:
Develop a chatbot that will work in three messengers according to the following scheme:
- Transition to the chatbot through the "Contact" button on the Shopify website in the messenger
- When filling in contact details in the chatbot, it automatically sends the product catalog
- The chatbot identifies the customer's needs and specifies the request through 3 key questions
- Then, a manager joins the chatbot and communicates directly with the customer through this chat
- Messages from the chatbot are sent to the CRM system for data recording
The company is open to creative ideas for implementing other functions in the chatbot to facilitate and streamline communication with the customer. The CRM system is not connected, so you will need to find a program for data transfer and connect the chatbot to it.
Please provide the cost for your services, successful cases, and your creative ideas on what other functions the chatbot can perform for customer communication.
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Hello,
We can offer you the perfect solution for your business - these are chatbots integrated with the bas accounting system in which you will have not only a CRM block with a "funnel" but also organized data that you can work with and analyze + customer segmentation. We have such a system ourselves and use it + constantly improve it. If you are interested, you can check it out for yourself by going to the Project Details in the Portfolio. I will answer all your questions.
There are Telegram + Viber bots with scenarios + you can create and edit the menu yourself (buttons). WhatsApp is not available yet - there is no demand.
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692 11 1 Good day, we can do it quickly!
I write in the Python language
Please reply in PM with a more detailed SOW!
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9927 117 0 Hello.
I develop bots on NodeJS and using builders. Ready to start. Write, let's discuss.
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718 5 0 Good day!
Ready to perform your project on the Manychat platform (if WhatsApp is white) or on the Salebot platform (if gray).
For Viber - if you have a registered bot by 05.02.2024 then it is free, if after that 100 euros each month + payment for messages.
The CRM system can be selected depending on your needs, but usually platforms have built-in CRM systems.
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726 9 1 Good day! I have carefully studied your project and I am ready to start its implementation. I suggest discussing the details to achieve the best result.
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847 7 0 Hello! My name is Katerina!
I specialize in setting up chatbots on the SendPulse platform. This is a bot builder, not a software solution.
Your task for the bot is clear, I can do it. As for adding any additional bot functions - it is necessary to understand the specifics of your niche, what kind of product it is, how it is used, etc. That is, understanding what to add may only come during the work with it.
In what format do you plan to send the product catalog? Should it be a bot functionality, a link to a website, or some document?
SendPulse platform has its own CRM, so you won't need to look for anything extra, it is convenient and easy to work with.
… The cost of my services and the deadline will depend on the volume of those additions. In the agreement, I will specify the cost for the points you have indicated in the task, taking into account that it needs to be done on 3 platforms: WhatsApp, Telegram, Viber.
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