Telegram bot, but not exactly

Bot Development — incorrectly specified categories?

45 USD

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The task is to create a space for communication between employees in Telegram:

We have:
1 general group in Telegram
1 work account in Telegram
4 managers
3 other personal users

Managers communicate from the work account with clients and in our general group.

What is the problem?
Since there is only one work account and 4 managers, it is unclear in the general group which manager is writing something, as each of the 4 managers is authorized through this work account in Telegram and all messages in the chat always come from one sender, resulting in "personal users" not being able to understand who exactly the messages in this group are coming from.

Task:
To have this general work group, where there will be internal communication among all its participants, each participant will be identified (specifically these 4 managers who are currently working under one account), while each of the managers will remain in the work account for communication with clients.

Obvious options:
It will not be possible to authorize all managers through their personal accounts, as communication with clients must be done by all from the work account where there is a single number, + personal accounts are personal.

Non-obvious solution:
I saw a bot that resembles a general chat but has operator connections.
That is, general messages go into a general feed but then there is some separation and personalization of messages.
I do not know exactly how it works and if it will fit, but maybe this is it.

An example of this bot is in the legal company @lexlegal_bot
I will provide screenshots

Are there any ideas on how to solve this?

Proposals 14

Volodimir Boyko

34 0

Budget: 2500 UAH Deadline: 3 days

Good day.

I am implementing such a bot, you will have the opportunity to create separate "accounts" with roles in the bot, which will be linked to the main account of a person, and all messages that the person writes will be sent to the group with a note indicating who is writing it, and vice versa, all messages in the group will be sent to the person with a note indicating who wrote it.

Yehor Razkevich

5 1

Budget: 4000 UAH Deadline: 3 days

Good day, I am ready to offer the same solution that you proposed
Bot-intermediary (“proxy”)
A Telegram bot is created, connected to your working group.
Each manager logs into this bot under their Telegram profile (registers their name). It’s better to make a super admin who can add everyone by their TG nickname to the database so that managers can register themselves later and no one except the chosen ones can use the bot.
When a manager writes a message → the bot sends it to the group in its name, but adds a tag (e.g. [Manager Olena] text).
For clients, everything remains unchanged: they communicate directly with the working account.
And in the internal group, it is visible who exactly wrote.
What is needed for the implementation of such a bot:
Group ID
Super admin username
Server preferably Railway
It is advisable to buy a domain for 1-2$, I can help with all of this
I will implement the bot in 3 days
1 day for implementation, 1 day for testing, 1 day for finalization, also 5 days of technical support and a user guide document.

Oleksii Fedorenko

5 0

Budget: 7500 UAH Deadline: 6 days

Good day.
I am ready to complete your order. I have extensive experience in this field.
Please write in private messages to discuss all the details.

Valery Korovkin

10 0

Budget: 2000 UAH Deadline: 2 days

Good day!

I have over 4 years of experience in developing Telegram bots of various complexity (examples in portfolio and completed tasks). I implement tasks in Python, pyTelegramBotAPI — I have been working with these technologies for over 3 years.

I will develop the bot in the shortest possible time - I am ready to offer a simple and convenient solution for managers for the assigned task (I can explain in more detail in private messages), and I am also ready to help with deployment and support/adding new features in the future.

I would be happy to collaborate!

Kirill Knozenko

5 0

Budget: 3000 UAH Deadline: 5 days

Good afternoon, I am ready to take on the work
The price will be 3000 UAH
Write to me, I will be glad to cooperate

Andrey K.

1 282 1

Budget: 27000 UAH Deadline: 7 days

Hello. I have extensive experience in developing Telegram bots. I am ready to develop a bot for communication.

Daniil K.

0 0

Projects -
Rating -
Rating 153

Budget: 1000 UAH Deadline: 3 days

Hello, there is such an option:

Managers write to the bot in private → the bot publishes messages in the group with a note of who the author is. Thus, in the group, there is still one "sender" (the bot), but the manager's name is visible in the text. Example:
[bot] [Anton] I'm sending the receipt to the finance department…
[bot] [Ivan] I'm checking the KIK…

Each manager writes to the bot once /alias Anton.
Then instead of a direct message to the group, he sends the bot /say Text
If you need a "live" chat within the team, and you are ready to automate a bit.