Telegram bot service desk for a network of bakeries (15+ locations) with Google Sheets integration

Good day!

I specialize in developing Telegram bots in Python (aiogram). Examples of my bots can be viewed in my profile — I have implemented both internal service systems and more complex automated solutions.

I am ready to implement a full-service system for your bakery network:

✅ Functionality
• Creating a request through a step-by-step scenario (point → category → description → photo/video → ability to continue working)
• Automatic generation of request number
… • Instant transfer of the request to the service working chat
• Status change buttons (Take to work / In progress / Close / Reject)
• Fixing the responsible person
• Integration with Google Sheets with a complete field structure
• Command /report for the manager with analytics on statuses and overdue requests

🔧 Additionally, I can implement:
• Access rights segregation (points / service / manager)
• SLA control and auto-reminders for overdue requests
• Logs of status changes
• Scaling for 15+ points without loss of performance

Implementation — Python + aiogram, clean architecture, with the possibility of further expansion.

I am ready to discuss timelines and budget after clarifying the details.

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Good day. I am ready to complete this project as I have extensive experience in application development.

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Hello! I have experience in developing Telegram bots using aiogram 3.x.

I am ready to implement each point of the technical specification.

I have created a similar bot that can also send messages about requests to a Telegram channel, store them in a database (the principle is the same as with Google Sheets, just works differently), and manage the request (three buttons for managing the request).

You can see an example of something similar in complexity and logic of the bot in my portfolio.

The stack I will be using:
… - Python
- Aiogram 3.x
- SQLAlchemy + PostgreSQL
- Google Sheets API

Message me privately, and we will discuss all other details!

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Good day.
I am ready to take your project into work.
I can develop such a Telegram bot for you using low-code tools.
Write to me privately, we will discuss all the details with you and choose the best solution for you.

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Hello! I am ready to develop a Telegram bot for the internal service maintenance of a bakery network (15+ locations) with a full cycle: creating requests, automatic transfer to a working chat, managing statuses, and integration with Google Sheets. Implementation in Python (aiogram), with clear role logic, automatic assignment of request numbers, status change buttons, and a /report command for the manager with analytics on open, in progress, closed, and overdue tasks.

We have experience in developing Telegram bots for Ukrzaliznytsia, Lexus City Plaza, Bayer, Techno-Hedgehog, and a number of other companies — we have implemented both internal service solutions and client bots with integrations and load.

I am ready to provide examples of implemented bots, discuss architecture, timelines, and budget. We will ensure stable operation, scalability, and support after launch.

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Hello!
I am interested in your project.
I am ready to develop a Telegram bot.
The bot will work on Python using the aiogram library for the Telegram bot and gspread for Google Sheets.
All the logic from the technical specifications will be implemented in the bot: creation, assignment of a number, submission of requests; writing/reading in Google Sheets and commands for the manager.
I am ready to discuss the details and technical task.
An example of the implemented bot is in the portfolio https://freelancehunt.com/showcase/work/smartai/2008339.html
I would be happy to collaborate.

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Good day!
I have experience in developing Telegram bots and automation. My Telegram bot projects:
Freelancehunt
I am ready to take on the project!

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Good day. I want to participate in this competition ))
I have experience in implementing bots. I have written directly in Google Sheets, but of course, Python and aiogram are better. I can send an example of a bot in Python + aiogram that monitors outages and sends notifications to subscribers about changes at their address in private messages.

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Hello, I am interested in your offer.
I have extensive experience in developing Telegram bots of various complexity, integrating with third-party service APIs, automating processes, and working with databases. I have implemented projects with admin panels, payment systems, and complex business logic.

I am ready to discuss the project details and propose the optimal technical solution.
If you want to see examples of implemented and working projects, I would be happy to communicate with you in private messages and demonstrate the cases.

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Hello!
We are a team that has been developing bots for over five years. Our main tools are NodeJS and Python. We also work with connecting to any databases (MongoDB, SQL, Postgres, etc.), integrating with payment systems, API services, and plugins.

I suggest we discuss the details of your project, after which we can agree on a comfortable price and convenient terms for both parties.
After the development is completed, we guarantee to provide technical support and consultation for 10 days.

Examples of already implemented and working products can be found on our website - https://vaysed.me/
Or in the Freelance profile.
We look forward to your response!

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Hello 👋
I am ready to implement a turnkey technical support system for the network.
I write in Python (aiogram) + Google Sheets API.
I have two implementation proposals:
Classic bot: The employee answers questions in turn (Point - Problem - Photo).
Telegram Web App: A convenient form opens directly in the bot. The employee selects everything from the lists and submits the request in 10 seconds. This is much faster and more convenient for the staff when there is a rush in the bakery.
Status synchronization and reports will work in both options.

I respond quickly!

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Hello!

For over 3 years, I have been engaged in automating internal business processes: application accounting, task control, internal CRM-light solutions, Telegram bots for service departments and operational teams. I have a good understanding of typical problems: chaos in chats, lost applications, lack of responsible persons, inability to get a quick report on statuses.

I can implement a stable and clear solution for you using Python + aiogram with integration into Google Sheets as a simple and transparent accounting system.

What I offer:

* A Telegram bot with a clear application creation scenario (FSM logic): selection of point, category, description, media, status of the point's work.
… * Automatic generation of a unique application number (protection against duplication).
* Automatic publication of the application in the service chat with inline buttons for status change.
* Role control (employee / service / manager).
* Status logic with fixation of the responsible person and time of transition.
* Integration with Google Sheets via API: automatic recording, status updates, closure date.
* The /report command with data aggregation (open, in progress, closed, overdue) considering SLA.
* Error handling, logging, basic protection against incorrect actions.

Architecturally, the bot will be divided into layers (handlers / services / storage), so that in the future it will be easy to add, for example, push reminders, filtering by points, or a web panel.

After implementation, you will receive a systematized process: no application is lost, responsibilities are transparent, and the manager sees the real picture across a network of 15+ points in 1-2 clicks.

I am ready to offer a thoughtful, working solution that does not complicate processes but truly alleviates operational chaos.

I look forward to collaborating!

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Hello!

My name is Mykhailo. I am interested in your project regarding the development of a Telegram bot for internal service maintenance of a bakery network.

I have practical experience in developing Telegram bots in Python (aiogram), specifically with the implementation of:
— multi-step application submission forms
— working with photos/videos
— status systems through inline buttons
— automatic application numbering
… — integration with Google Sheets via API

I also have experience in building role differentiation logic (user / service / manager) and generating reports.

I can send examples of implemented bots and discuss the details of the implementation.

I would be happy to collaborate.

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Christina, good day.
I have reviewed the technical specifications. I am ready to implement the project.

I have extensive experience in developing Telegram bots and automation.
In the project I attached, a significant part of the necessary functionality has already been implemented. The bot has a selection system, and when the user presses the required button, the bot forwards the request to the work chat, where employees decide whether to fulfill it or not. After that, a new sheet is created in Google Sheets with the information. The bot also has commands for the admin.
Everything will work the same for you, just with slightly modified logic, so there will be no issues with implementation.

You can also review this project:
https://freelancehunt.com/showcase/work/avto-pro-parser/2012785.html
… There, I have successfully implemented integration with Google Sheets: the bot retrieves codes from the sheet and inputs the collected information back into it.

Here are more examples of my Telegram bots and projects with Google Sheets integration:
https://freelancehunt.com/showcase/work/telegram-bot-dlya-provedeniya-rozyigryishey/2017272.html - a bot with complex logic for giveaways and working through MTProto
https://freelancehunt.com/showcase/work/versiya-2-0-bolshoe-obnovlenie-bota/2016654.html - a bot with complex logic for hiring candidates
https://freelancehunt.com/showcase/work/parsing-rozetki/1992542.html - a project with a complex system for integrating several sheets and parsing
You can view more works in my portfolio.

As you can see, I have extensive experience in automation and bot development, as well as in integration with sheets. There will be no issues with implementation.

I write bots using aiogram.
Deadline: 2-3 days.
Write to me, and we will discuss the details.

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Hello, Kristina!

I can implement a Telegram bot for network service maintenance on Make.com or n8n — these platforms are well-suited for application logic, statuses, integration with Google Sheets, and working chats, without writing code.

This will reduce the implementation cost to 10,000 UAH and launch the system faster.

I would be happy to discuss the details to propose the optimal solution.

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Hello!
I have experience in developing Telegram bots in Python (aiogram) with automation of business processes, task statuses, and integration with Google Sheets. I can implement a ticketing system with numbering, transfer to a working chat, status change buttons, and a /report command for the manager with complete accounting and control logic.
I would be happy to collaborate and provide examples of implemented bots :)

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Hello. I am ready to implement a Telegram bot service desk in Python (aiogram) + integration with Google Sheets.

I will do:
— creating a request: point → category → description → media → can we proceed
— auto-numbering of requests
— sending the request to the service work chat
— status buttons (Take to work / In progress / Close / Reject) with recording of the responsible person
— recording/updating a row in Google Sheets (number, date, point, category, description, responsible, status, closing date)
— command /report for the manager (open/in progress/closed/overdue)
…
To accurately assess the timeline/cost, I will clarify 4 points:

who has the right to change statuses (everyone in the chat or only service workers/admins)?

“overdue” — after how much time should it be considered overdue (for example, 24 hours for “Urgent”, 72 hours for others)?

is a list of employees/responsible persons needed or is it enough to have “whoever pressed the button is responsible”?

is there one table for all points or separate sheets by locations?

After the answers, I will provide an estimate for the timeline and start working.

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Hello!
I have extensive experience in developing Telegram bots for business and automating internal processes, so I can implement the functionality you need: creating a request through the bot (selecting a point, category, description, photo/video, marking "can work further"), automatic assignment of a number and transferring the request to the service chat with status change buttons ("Take to work", "In progress", "Close", "Reject").

I will also implement integration with Google Sheets (number, dates, point, category, description, responsible, status, closure date) and the /report command for the manager with brief statistics on open, in progress, closed, and overdue requests. I am ready to discuss everything in detail in personal messages and offer an optimal implementation in Python (aiogram).

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Good evening
I am ready to implement your project
2 years of experience
I have ready cases on bots for beauty salons and hairdressers
I can send you examples

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Good day, I am ready to complete it. Write to me in private to discuss the details further.

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I am among the top 5 developers in the category of "Artificial Intelligence and Machine Learning" among ~2100 specialists on the platform.
I guarantee:
- Fast and quality execution of the task
- Strict adherence to deadlines
- Regular communication throughout the entire process
I would be happy to discuss the details of your project in private messages.

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Hello. I can complete your order.
Stack: Python + aiogram (FSM/steps), Google Sheets API (service account), DB (SQLite/Postgres) for applications/statuses/timestamps.

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Good day
I have experience in developing Telegram bots for automating internal business processes (service requests, CRM logic, integrations with Google Sheets, distribution of statuses and roles). I work with Python (aiogram), webhook/long polling, Google API, deployment on VPS.
Your task is completely clear — it is essentially a mini-service desk system for 15+ points with transparent analytics for the manager.
What I will implement:
step-by-step creation of requests through FSM (with photos/videos)
automatic numbering of requests
transfer to a working chat with status control buttons
fixing the responsible person when clicking "Take to work"
full synchronization with Google Sheets
… the command /report with the count of statuses and overdue tasks
deadline logic (if needed — we can add SLA by categories)
basic rights system (manager / service / points)
I can also do:
– deployment on the server
– backup logging
– protection against duplicate requests
– scalability options (if the network grows)
I work in a structured manner:
1. We agree on the logic
2. I create a technical scheme
3. I show a demo
4. Final + deployment
I will be happy to implement a stable, convenient tool for you that will truly simplify service control.

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Hello, Kristina!

Our IT company creates and improves websites that operate stably, quickly, and solve specific business tasks for clients. We are engaged in developing websites "from scratch" as well as enhancing existing solutions, increasing their performance and user experience for your users.

We have experience in:
- developing responsive and fast websites on various platforms (WordPress, OpenCart, Shopify, WIX);
- integrations with payment systems, CRM systems, external services, and internal systems;
- optimizing the performance and security of websites;
- setting up analytics and basic SEO tools;
… - software development and automation of business processes: managing customer databases, resource accounting, automating repetitive tasks, integrations with third-party systems;

After completing the project, we provide 14 days of technical support, during which we help adapt the system to your final business processes and consult on any questions regarding the completed work. Thanks to the free support of the completed project, this allows you to be confident that the developed solution operates stably from the moment of launch and does not require any additional adjustments.

We work in a structured, responsible manner - focused on results that meet your business goals.

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I am ready to develop a Telegram bot for automating service requests for a network of bakeries. I have experience creating similar bots for businesses with Google Sheets integration, automatic statuses, and reporting, so I understand the logic of such systems well. I will implement convenient request creation, status management, and reports for the manager. I am ready to discuss the details and start working soon!
My case
Freelancehunt

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Hello, I will do it. We need to discuss a couple of questions and we can start working.

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Hello! I have relevant experience in developing corporate bots on Aiogram (Python).

I implement the full cycle: creating a request (FSM), instant synchronization with Google Sheets API, and a status system for your 15+ points. I guarantee stable operation.

Example of a Telegram bot:
https://freelancehunt.com/showcase/work/steam-analytic-bot/1966219.html

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Good day!
I develop Telegram bots in Python!
I have extensive experience in various integrations.
Write to me - we will discuss the details.

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I have experience in developing Telegram bots in Python, specifically service solutions with application logic, statuses, and integrations. I work with a well-thought-out bot structure to ensure everything is convenient for employees and management, and that data is accurately recorded and monitored. I also have experience integrating with Google Sheets and implementing reporting.

I will send examples of my Telegram bots in private messages. I would be happy to discuss the details and propose an optimal implementation.

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Hello. I have extensive experience in developing Telegram bots in Python/Node.js. I am ready to collaborate. Please contact me.

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Good day!

I have experience in developing Telegram bots for internal company processes: systematizing requests, changing statuses through buttons, transferring to work chats, integrating with Google Sheets, and generating reports for management. I have implemented similar solutions for service and operational teams, where control of execution and transparent analytics are important.

I can devise a convenient logic for submitting requests for 15+ points, automatic numbering, statuses, fixing the responsible person and team /report with current statistics. I mainly work through the n8n service, but I can also implement it in Python. You can view my portfolio at the link Freelancehunt

Is it necessary to fix the reaction time and control SLA (for example, for the bot to automatically mark a request as overdue if it has not been taken into work within X hours)?

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Hello.
I developed a Telegram service desk with a similar logic of requests, statuses, roles, and dispatching (15+ performers).
According to your description, this is completely my profile:
• creating requests through a bot
• selecting a location
• status control
• action logging
• integration with Google Sheets
I can implement a stable architecture with scalability options so that the system operates without failures as the number of points increases.
… I am ready to start immediately after agreement.

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Good day. I am engaged in the development of Telegram bots of various complexity. I have experience in automation for dealer networks and the development of internal reporting systems in enterprises. I will set up the synchronization logic with Google Sheets through gspread, so that data on applications and status changes are updated instantly.

Technical solutions that I will implement:

- FSM scenario: step-by-step creation of an application (select point -> category -> description -> media). The bot will not allow sending an empty application and will ensure data validation.

- Interactive admin panel: in the service chat under each application, there will be Inline buttons ("In progress", "Close", etc.). The dispatcher changes the status with one click, which automatically updates the corresponding row in the Google sheet.

- Preview before sending: after filling in the fields, the bot will display the collected information for the employee to check. This will eliminate erroneous applications created in haste.
…
- Modular report /report: exporting current statistics (open/overdue) directly to Telegram for the manager.

Stack: Python (Aiogram 3) + PostgreSQL + Google Sheets API. The code will be clean, modular, and documented.

Most of my projects (enterprise automation, fintech integrations) are under NDA, so I cannot provide direct links to the bots. However, in personal messages, I can describe the architecture of similar solutions in detail, provide screenshots of interfaces, or code snippets so that you can assess the quality of implementation.

Write to me - we will discuss the structure of your table and the list of categories!

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Hello. I write similar bots in PHP. According to your technical specifications, I have questions. I am ready to discuss and start working.

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Hello. We have been developing bots for over 8 years. We are ready for collaboration.

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Hello! I have practical experience in developing Telegram bots in Python with Google Sheets API integration, which is perfect for creating your service desk. I will implement a clear FSM logic for step-by-step application submission (with photos/videos and location selection) and a convenient status management system directly through buttons in the working chat. Data will be instantly synchronized with the spreadsheet for reporting, and the /report command will provide current analytics to the manager in real-time. Using a microservices approach will ensure stable bot operation for all 15+ locations without delays.

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Good day!

I professionally develop bots in Telegram and web applications in Python. I have experience integrating with the Google Sheets API, which will allow me to implement your service desk for the bakery network. I am ready to take on the development of the bot with the full functionality you described and deploy it on the server.

Write to me in private messages, and we will clarify the details.

[Examples of my work: links to GitHub repositories with descriptions of implemented Telegram bots, if possible, or links to demo versions]

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Hello, Ms. Kristina!
The task is quite clear, but I have a couple of suggestions regarding convenience and role differentiation.
I am ready to start working, I will do it in Python (aiogram) with integration into Google Sheets, everything turnkey - with deployment on the server. I do very high-quality work with the scripting of all interaction scenarios.
Examples of my work:
https://freelancehunt.com/showcase/work/servisnoe-reshenie-telegram-bot-dlya-vyistavleniya/2014876.html
https://freelancehunt.com/showcase/work/chat-bot-telegram-dlya-kluba-ryibakov/1925675.html
https://freelancehunt.com/showcase/work/chat-bot-telegram-dlya-rascheta-pensii/1921935.html

I will be happy to communicate in private, always in touch!

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My team and I offer a full cycle of development, turnkey. Our team includes experienced developers, which allows us to create a user-friendly and functional product that meets all your requirements. We will discuss the deadlines and price in personal messages when we have a complete understanding of the scope of work. I expect feedback from you. I can send examples of work in personal messages.

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Hello!

I develop bots for Telegram using NodeJS. I am ready to take on the task. Write to me, we will discuss.

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Hello, I am interested in your project, ready to implement the bot according to your specifications + I have a suggestion on how to improve the bot's working algorithm.

I can send examples of implemented bots in personal messages, thank you for your understanding. Please write to me in personal messages, I am interested in the details and will share possible improvements to the working algorithm of your bot.

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Hello! I am ready to implement your Service Desk system "turnkey."

I am a developer specializing in business process automation and chatbots. Your task is very clear to me, as I have experience in building complex integrations.

Here’s how I will implement it:

Bot interface: A convenient menu for employees (selection of point, category). I will implement a step-by-step form (Wizard) for data collection.

Integration with Google Sheets: Instant export of all requests to a spreadsheet. Statuses in the bot will automatically update the status in the spreadsheet (two-way synchronization or log recording).
…
Working with media: Photos/videos of malfunctions will be stored and sent to the service chat as a link or file.

Admin panel: The /report command will collect statistics directly from your database/spreadsheet and generate a report in seconds.

Technical aspect: I write in Node.js. This provides high processing speed for requests (relevant when 15+ points are writing simultaneously) and is easily scalable. Functionally, there will be no difference for you from Python — the bot will work perfectly.

My relevant experience: I implemented a synchronization system for warehouses and orders for E-commerce (BaseLinker API), so I guarantee that no request will be lost and all statuses will work correctly.

The price and deadlines suit me. I am ready to start today.

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