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Results of work at SRM (at the end of the year):

Chronology is all in one place. The entire patient history: records/annulations/events, comments from administrators and doctors, calls by phone and social networks.

2) The statistics :

The point of contact with the customer is visible, when and with what he has contacted.
When the decision was made about the operation
When the customer refuses and why?
How long does the decision to record the operation take?
All and other metrics help to see and build hypotheses:

Where to put money (as a source of promotion)

2.2) what marketing activities to create for the return, and to prevent the customer’s cancellation.

All sources of communication and analytics in one place. Comfort for users to answer.

4) Remembrance and tasks:

self-memory of calling with the customer, and invite him to the procedures, plan examination, not to forget / lose the customer
Work details
Added 24 March 2019
400 views
Freelancer
Timur Romanov
Ukraine Odessa
No reviews

Available for hire Available for hire
On the service 7 years