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Timur Romanov

Sleeping face
Timur hasn't been on the service for a long time.
But on Freelancehunt, there are also 315 freelancers in category Client Management & CRM, who will professionally and timely complete a project of any complexity.

Ukraine Odessa, Ukraine
3 years back
Available for hire available for hire
on the service 7 years

    Rating

    Successful projects
    No data
    Average rating
    No data
    Rating
    16

    Skills and abilities

    Outsourcing & consulting

    Portfolio


    • Automation in Medicine. Planfix and Planfix.

      Client Management & CRM
      Results of work at SRM (at the end of the year):

      Chronology is all in one place. The entire patient history: records/annulations/events, comments from administrators and doctors, calls by phone and social networks.

      2) The statistics :

      The point of contact with the customer is visible, when and with what he has contacted.
      When the decision was made about the operation
      When the customer refuses and why?
      How long does the decision to record the operation take?
      All and other metrics help to see and build hypotheses:

      Where to put money (as a source of promotion)

      2.2) what marketing activities to create for the return, and to prevent the customer’s cancellation.

      All sources of communication and analytics in one place. Comfort for users to answer.

      4) Remembrance and tasks:

      self-memory of calling with the customer, and invite him to the procedures, plan examination, not to forget / lose the customer
    • School of English. by AmoCrm

      Client Management & CRM
      Analysis of competitors
      We build the Product Value Offer, sales scripts, increase the site conversion, remove the extra stages of the furnace.
      We create instructions for further work with the SRM system.
      Remote monitoring of the client’s work (stage conversion, user work).
      Results of work:

      Increased customer rating among customers compared to competitors, a planned rise in 1 month to 2 positions up.

      The Investigation:

      Increased number of customers
      Increased brand recognition
      Increased conversion at each stage of the curve.
      elimination of unnecessary (not relevant) sources of promotion.
      change of the financial flow movement in the business: reduction of expenses by 20%, increase in revenue by 30%.
    • Implementation of Amosrm in production.

      Client Management & CRM
      Results of work:

      Period = 7 days

      The company’s structure is transformed.
      Personal optimization: 1 employee dismissed, 2 jobs opened.
      Redistribution of personnel between departments and managing/subordinating positions.
      Create a metrics of control of the work of employees and prescribe official duties.
      Support of the Customer on the implementation of the optimization of the company and the Customer’s personal qualities.
    • Setup of Bitrix-24

      Client Management & CRM
      For the Black and Azov Sea hotel network, the task was to adjust the entering advertising stream through the CRM Bitrix-24, thus increasing the conversion from advertising resources. The TZ was erased, the points of which were: - The sources of the entering stream
      Processing of the KC flow
      Processing of Applications
      Integration of telephone
      - Integration with Edelweiss (Hotel Customer Accounting Program) The development took 20 days, during which the full integration of Bitrix-24 with the Edelweiss Accounting Program was carried out, Telephone through the cloud ATS, a call center and sales department was created.

    Activity

      Latest proposals 8
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    Настройка Google Ads, ремонт квартир
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    Настройка продающейся таргетированной рекламы
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    Внедрение amoCRM
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    Настройка Планфикс, Planfix
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