Automation of processes for handmade souvenirs company
Description of the project
VikaMade has addressed us to organize the process of receiving customer calls from Instagram, Facebook, Viber, the site, individually set the process of processing individual orders and give the opportunity to calculate wages to specialists based on the number of customer calls with the CRM system.
We conducted integration with Facebook and Instagram, set up the wheel of sales with cast statements, included the equal distribution of leads between managers, built the process of working with wholesale buyers, set up the collection of data to pay the salary to swapers and managers, created reports that allow to correctly count the salary, completed the integration with the service "My stock".
VikaMade has addressed us to organize the process of receiving customer calls from Instagram, Facebook, Viber, the site, individually set the process of processing individual orders and give the opportunity to calculate wages to specialists based on the number of customer calls with the CRM system.
We conducted integration with Facebook and Instagram, set up the wheel of sales with cast statements, included the equal distribution of leads between managers, built the process of working with wholesale buyers, set up the collection of data to pay the salary to swapers and managers, created reports that allow to correctly count the salary, completed the integration with the service "My stock".