Creating a map of business processes
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Implementation of any CRM system begins with immersion in the business processes of the company
Starting with Orga.Schemes of the company
- Including a description of the business processes of each subsidiary of sales (if several of them)
- to the detail at the level, when it is clear what specific task with what specific deadline is placed on which specific manager, what the results of this task may be and what should happen in each of these results.
Why to do this?When such a business process scheme is created, it’s very easy to see the narrow places that we simply don’t notice in the current and therefore we lose income and profits.If you refuse to spend time, in fact, you refuse to improve your business, which is contrary to the philosophy of the CRM system or any other automation or implementation.
What will happen without this stage of work?Nothing, with a fair account, nothing will change as it could change if you put on it and spend enough time.
How long does this stage of work take?This stage of work takes from 1 week (3 meetings) to several months (1-2 months and 10-15 meetings)
What does the duration of this stage depend on?The scale of the company.In companies, less processes are easier and in most cases it takes 1-2 weeks (3-5 meetings) to identify, document, deny, harmonize all business processes.
If the company is big, it has a lot of subdivisions, positions, roles and they somehow all interact with each other.And so long as I will not fully understand how they interact with each other, it is not possible to propose an effective solution.Therefore, in this case, the coordination of all processes can take 1-2 months of work.
And it also depends on your desire to be immersed in the details of business processes in order to find the weak places and strengthen them.
–
Implementation of any CRM system begins with immersion in the business processes of the company
Starting with Orga.Schemes of the company
- Including a description of the business processes of each subsidiary of sales (if several of them)
- to the detail at the level, when it is clear what specific task with what specific deadline is placed on which specific manager, what the results of this task may be and what should happen in each of these results.
Why to do this?When such a business process scheme is created, it’s very easy to see the narrow places that we simply don’t notice in the current and therefore we lose income and profits.If you refuse to spend time, in fact, you refuse to improve your business, which is contrary to the philosophy of the CRM system or any other automation or implementation.
What will happen without this stage of work?Nothing, with a fair account, nothing will change as it could change if you put on it and spend enough time.
How long does this stage of work take?This stage of work takes from 1 week (3 meetings) to several months (1-2 months and 10-15 meetings)
What does the duration of this stage depend on?The scale of the company.In companies, less processes are easier and in most cases it takes 1-2 weeks (3-5 meetings) to identify, document, deny, harmonize all business processes.
If the company is big, it has a lot of subdivisions, positions, roles and they somehow all interact with each other.And so long as I will not fully understand how they interact with each other, it is not possible to propose an effective solution.Therefore, in this case, the coordination of all processes can take 1-2 months of work.
And it also depends on your desire to be immersed in the details of business processes in order to find the weak places and strengthen them.
Kharkiv 
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