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CRM-bot for order processing: Telegram + Trello + Google Sheets

Developed a "turnkey" custom CRM system for a digital artist that fully automates the process from order receipt to delivery. The system connects Google Forms, Google Sheets, Telegram, and Trello into a single entity.
Implemented functionality:
Omnichannel Intake - orders enter the system in two ways: automatically through Google Forms or through manual creation directly in the Telegram bot interface (step-by-step questionnaire).

Telegram Bot (Admin Panel):
- Instant notifications about new orders.
- One-click status management.
- Financial analytics: automatic calculation of income for the week/month and determination.

Trello Automation (Public Queue):
- Automatic creation of cards in Trello upon order receipt.
- The bot automatically changes color labels in Trello to indicate the order status.
- Auto-moving cards to the "Done" list upon order completion through the bot.
- All data is synchronized and stored in Google Sheets for security and reporting.

Technologies: Google Apps Script, Telegram Bot API, Trello REST API, JSON, Webhooks.
Work details
Added 28 December 2025
145 views
Freelancer
Vitalii Kurpil
Ukraine Lvov
No reviews

Available for hire Available for hire
On the service 9 months 24 days