Implementation of Bitrix24 Flyhelp Ukraine

The client came with clearly described tasks to set the Bitrix24 CRM system with the minimization of human resources and the maximization of automation.Before meeting with us heads his clients to another CRM, there was the need to move the base to Bitrix24.We were chosen as we from the first meeting listened and offered solutions to the problems and wishes of customers.Our experience of implementation and projects in different fields has enabled us to speak in one language.Types of work, stage and final result were discussed.We have provided expert advice on telephony and the necessary external services for business automation based on Bitrix24.First, the problem of the sales department was resolved.The particularity of this project was the need to build a system as automated as possible with the minimization of human resources.
The director and manager of the company took the course Effective Manager.Work is completed:
1 .Distribution of access rights to data in accordance with official duties.2ndCRM mode - no leads
ThreeCreate and set a list of sources from which the Customer receives requests from customers.4 .Configuration of email exchange from CRM employees' e-books.and 5.Create additional fields in CRM objects (transactions, contact cards and companies) to segment the customer base and get the correct analysis.Connecting open lines to Bitrix24 (Facebook: Message, Facebook: Comments, Viber).7 .Integration of 10 Customer Website Forms with Bitrix24
8 .Set up 9 multi-wrons in the CRM Bitrix24.The 9.Setup of Phone:
The achieved results:
All communication with customers is carried out in Bitrix24:
- Connected mail all the correspondence with the customer is displayed in Bitrix24,
- linked open lines and all emails Facebook: Message, Facebook: Comments, I Viber falls in B24
- Customized robots at each stage of the transaction accelerate work create tasks when completed transfer the transaction to the appropriate stage.