Introduction to BITRIX24 Veterinary Clinic

Thanks to the implementation of CRM Bitrix24 in the Animal Veterinary Clinic, it became possible:

Automatize the internal document circulation in the clinic network.As a result, the doctors had the need to contact the administrators by phone to clarify their scheduled receptions.- Forming leads for the purpose of their subsequent processing in the Bitrix24 database.- Collect statistics about the number of entering calls.- Get additional flow of customers whose calls were not processed before the implementation of CRM.- Solve in the telephone mode conflict situations and thus reduce the number of negative reviews about the work of Animal, which consequently contributes to the formation of a positive reputation of the clinic.Increase customer loyalty rating thanks to vaccination reports and receipt time.Automatize routine processes.Increase the monthly sales volume.- To count in the future on the opening of a mini call center, whose employees will accept the entering applications and distribute them across the clinics of the network taking into account the most convenient location for customers.