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Dmytro T.

Запропонуйте Dmytro роботу над вашим наступним проєктом або зареєструйте профіль фрилансера і починайте заробляти просто зараз.

Україна Львів, Україна
11 днів тому
Вільний для роботи вільний для роботи
1 Сейф завершений
1 рік тому
1 замовник
на сервісі 8 років
  • jira
  • Agile Methodologies
  • внедрение crm
  • confluence
  • planfix
  • crm 1c
  • perfectum
  • monday
  • keycrm

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Управління клієнтами та CRM
Управління проєктами 1

Резюме

Ключевая информация 

Manager and competent IT specialist with extensive experience in international companies. I'm moderately ambitious realist with high personal responsibility, with excellent practice in organization of a competent project department with the possibility of uniting, coordinating and increasing the profitability and forecasting of the project activity of the enterprise or stable, serviceoriented IT department. Core competencies: IT Project Management, IT Infrastructure Management, IT Personnel Management, PMBOK, Agile, SAFe, SCRUM, Kanban, ITIL, MOF, ITSM, CRM… 


Опыт работы


CEO & Founder Oct 2018 - present time (3 years 6 months) 

INTEGRO 

IT-консалтинг
I have been providing a full range of CRM implementation and support services for 8 years. My individual approach will allow you to make the most of CRM. I specialize in the following categories: CRM settings; audit and automation of your business processes; integration with external communication systems and social networks, sites and stores, setting up end-to-end advertising analytics.



Head of PMO, 2022-2024
E-Consulting
IT

Responsible for the overall function of managing projects and project teams, provides leadership, development, coordination, and management of processes and functions of the PMO.
Management reporting of project activities.
Implementation, development and support of large multifunctional products.


Head of PMO Aug 2019 - Dec 2020 (1 year 5 months) 

Luxnet.io 

IT 

Responsible for the overall project management function, providing leadership, development, coordination and management of the PMO processes and functions. Supervises the team that provides project management support functions and administrative support to project managers. Jira & Confluence. 


Head of PMO Sep 2016 - Nov 2018 (2 years 3 months) 

SEVEN 

IT 

Responsible for the overall project management function, providing leadership, development, coordination and management of the PMO processes and functions. Supervises the team that provides project management support functions and administrative support to project managers. Key responsibilities include: supporting project managers, facilitating approval for project management deliverables, and... managing project management 🙂 In general - I do all possible and impossible activities to reduce the metrics deviations between planned and actual implementation of projects (first of all they are talking about indicators of their financial efficiency for the enterprise) My activity consists of several main areas: • methodology and innovations: analysis, adaptation to the needs of the enterprise and implementation of the production of the most effective methods and tools for project activity management, personnel training, implementation of software systems, development and implementation of enterprise processes that contribute to the effectiveness of the project activity. • management and control: day-to-day monitoring of project activities, analysis and management decisions on deviations and other activities for strategic and operational management of project activities • direct management of the PMO: management and development team, improving the efficiency of the department, etc. 


PM/BA Apr 2015 - Sep 2016 (1 year 6 months) 

FREELANCER 

IT 


Head of department of System IT infrastructure Jun 2013 - Mar 2015 (1 year 10 months) 

DTEK

Planning, development and operation of the system IT infrastructure of DTEK group companies (DTEK DTEK Service, Donetskoblenerho, Krymenergo, Kyivenergo, Dniproenergo, Dniprooblenergo, Zakhidenergo other company and mine - ~ 30 000 users). Planned and implemented case of projects (over 25 pcs.) for comprehensive upgrading of existing services and introduction of new system of centralized IT infrastructure and restructuring department. Implemented a migration service system IT infrastructure and business users in a single information field of companies. Reached the advanced parameters to reduce the system cost of ownership of IT infrastructure by 20%. Reached the level of availability of system services IT infrastructure at the level of 99.9%. After the Russian aggression in eastern Ukraine organized a rapid migration to cloud services, has implemented a hybrid system architecture IT infrastructure. Save the accessibility service system IT infrastructure 99.8%. 


CIO Apr 2012 - Apr 2013 (1 year 1 months) 

N-iX 

IT 

Implemented the project of restructuring the IT infrastructure. Implemented the basic ITIL processes, reached the level of maturity streamlined IT infrastructure, implemented some components of the dynamic. Developed and put into operation procedure of the life cycle of software and hardware in company 


Head of IT department (west branch) Aug 2009 - Apr 2012 (2 years 9 months) 

Kyivstar / Киевстар 

Телекоммуникации / Связь 

Planning, development and operation of the IT infrastructure of the western region (8 regions). Project management of the development and introduction into service software for the company. Change management (development and implementation procedures RFC). Realized project of integration Beeline & GoldenTelecom IT infrastructures in Kyivstar IT infrastructure. Conducted the planning and control of construction IT infrastructure of the new center of commutations and office management of the Western branch Senior Manager at the regional IT infrastructure Jan 2006 - Aug 2009 (3 years 8 months) Ukrainian Radio Systems - Beeline UA Услуги для бизнеса - другое Completed an integration project of the regional IT infrastructure VimpelCom-URS Designed, built and put into operation the regional support centers, IT infrastructure kernel level. Brought up the team of IT professionals in the region. Achieved qualitative indicators of IT services in the regions. Completed an integration project of the regional IT infrastructure URS-GoldenTelecom 


Образование 

State University "Lviv Polytechnic" (Lviv) Год окончания 1997 Electrophysics Department, microelectronics and semiconductors electronics engineer Інженер электронної техніки 


Владение языками 

English – pre-intermediate 

Russian - fluent 

Ukrainian - native 


Курсы, тренинги, сертификаты 

The Information Technology Project Management (Kiev) Год окончания 2016 

Expedition Project Management, course based on PMBOK 5 Software Extension 

IT Personnel Management (Other countries) Год окончания 2012 «IT Personnel Management», Moscow, "IT Expert" 

ICT Infrastructure Management (Other countries) Год окончания 2011 «ICT Infrastructure Management», Moscow, "IT Expert" 

Goal setting and time management (Kiev) Год окончания 2010 Consulting group "living thing." System approach to management, personal effectiveness model GoMad, methods of increasing productivity, planning team 

Management in the period of change (Other countries) Год окончания 2010 Erbitek Consulting 

Management Of Projects On The Basis Of Standard ANSI PMI PMBOK ® 3-rd Edition Год окончания 2010 

ITIL v3 foudation Год окончания 2010

Навички та вміння

Аутсорсінг та консалтинг

Портфоліо


Відгуки та компліменти про виконані проєкти 1

3 лютого 2023 800 UAH
Інтеграція CRM в компанію.

Якість
Професіоналізм
Вартість
Контактність
Терміни

Все пройшло вчасно і за домовленностями.

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