Maksym Kyrylenko

The task was completed in full and on time. Everything that was discussed at the start was implemented without omissions. The bot qualifies the client through dialogue — type of premises, area, budget, deadlines — without the feeling of a questionnaire. The tone of the correspondence is lively, not template-based, the client does not feel like they are talking to a machine. This was a fundamental requirement, and it has been met. The automatic series after the first contact works — examples of work, reviews, answers to frequently asked questions are sent at the right moment, without overwhelming the client all at once. The appointment for measurement is implemented clearly: the client chooses from real slots, a reminder is sent automatically one day in advance. The manager receives a notification in Telegram immediately upon a new application — nothing is lost anymore. Google Sheets is filled out without the manager's involvement: name, phone, type of repair, measurement date, status — everything is in place. The work was submitted without comments. It is clear that the performer engaged with the task, rather than just technically closing the points of the terms of reference. Ready to work again.