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  1. Freelancers

Yelena Krasnichenko

Sleeping face
Yelena hasn't been on the service for a while.
But on Freelancehunt, there are also 317 freelancers in category Client Management & CRM, who will professionally and timely complete a project of any complexity.

Ukraine Kyiv, Ukraine
3 years back
Available for hire available for hire
on the service 11 years
Client profile
  • RetailCRM
  • AMO CRM
  • crm amocrm
Freelancer Yelena K. — Ukraine, Kyiv. Core skill — Client Management & CRM

Rating

Successful projects
No data
Average rating
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Rating
115

Skills and abilities

Promotion

Outsourcing & consulting

Portfolio


  • The U-Drivers

    Client Management & CRM
    The U-Drivers — example of freelancer's portfolio work in category Client Management & CRM
    Joint case with our partners School of Sales in Marseille:
    Uber is a partner in Ukraine.
    The task:
    control of managers;
    … the safety of the base;
    Acceleration of the processing of entering applications.
    The result:
    Sales growth increased by 40%, and profits by 55%. Optimize business processes within the sales department. Connecting the contact center and customers. They have developed motivation for staff. The sales department has been trained to work systematically and consistently with each customer in a new system. They conducted a series of training training that enhanced the skills of managers. Through this approach - simultaneously working with technology and people, the customer received a strong result in a short time.

  • The Fashion Atlas Group

    Client Management & CRM
    The Fashion Atlas Group — example of freelancer's portfolio work in category Client Management & CRM
    International company - No. 1 among dropshipping platforms in Ukraine.The task:
    - to enable managers to see the situation by sales and purchases in real time;
    The ability to collect and analyze statistics on the effectiveness of managers;
    - to resolve the relationship between 3 departments: sales, purchase, etc. department.What they did:
    … 16 hours of business process analysis, 3 weeks of integration and more than 1.5 years of successful use.We have conducted the systematisation of the work processes in the company’s 3 departments and the unification of them in a single amoCRM system.In easy-to-access reporting on employment and efficiency of employees, current tasks and the course of all projects.Custom cast solutions that allow to automatize the processes of transferring customers from the purchase department to the sales department and backwards.Training was carried out and regulations were scheduled for each system use department.Additional monitoring of the implementation of these regulations has given its results: the company works consistently in a single system.

  • The Novobud

    Client Management & CRM
    The Novobud — example of freelancer's portfolio work in category Client Management & CRM
    The company builders.The task you put before us:
    - to unite all sales departments and contact centers of the company into a single system;
    - to enable the management to see the effectiveness of managers and sales departments;
    Fix all communication with the customer in one place;
    … collecting the analytics.What they did on the project:
    10 hours of business process analysis, 4 weeks of integration and more than 2 years of successful use of the base by 40 employees.We have been united in a single call center system and 3 sales departments, setting the track analysis and processing cards for further segmentation of the base of potential customers.Now the management has the opportunity to calculate the KPI.
    Managers on conversations, meetings and transactions, as well as to compare the efficiency of different sales departments.And managers remember the meetings and potential customers.Connected IP telephone and online chat to collect all the communication.Set the possibility of collecting cross-analysis using the call-tracking connection to the system.

Activity

  Latest proposals 10
Freelance project
120 USD
Freelance project
135 USD
Freelance project
Freelance project
Freelance project
Freelance project
113 USD
Viber в BITRIX 24
68 USD
Настроить амосрм для инет-магазина
361 USD
Спеціаліст по Бітрікс24 (впровадження CRM)
428 USD
Внедрение Битрикс24 для ивент агентства
428 USD