Svitlana Palagiv
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Outsourcing & consulting
Portfolio
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Automation of business processes under key. Manufacturing of furniture.
Client Management & CRM
The goal.
Increase the efficiency of production using the CRM system at the furniture factory.
The acts.
… 1 . Development of analysis and systematization of business processes of the entire production cycle.
The 2nd Description of several automation scenarios. Agreement with the contractor.
3 . Developing a technical task to set up the system.
and 4. Installation of the system. Developing Dashboard controls of timetimes of timetimes of each phase.
and 5. Technical launch and user training.
6 . Implementation accompanied to sustainable results.
7 . Improvement and extension of the system to other divisions of the company.
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Created and automated learning and adaptation programs.
Consulting
The purpose:
Develop a program of adaptation and training of new employees of the sales department. Building business B2B and B2S sales.
performed work.
… 1 . Development of the training structure.
The 2nd Collection and systematization of materials
3 . Development of methodological materials (presentations, videos, etc.)
and 4. Develop an adaptation and training procedure for new employees.
and 5. Development of TZ for further process automation.
6 . Automation of the learning process and adaptation using the TG bot (SmartSender).
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Creation and automation of the training program.
Consulting
The purpose:
Create an automatic training program of specialists for the relocation agency in Germany.
The task.
1 . Develop a structure of new employees training programs from scratch.
… The 2nd Collect structuring and developing methodological materials for the training and certification of new employees. (presentations, videos, examples of documentation, test tasks, etc.)
3 . Develop the training and certification process.
and 4. Develop the accompaniment procedure by a new employee mentor.
and 5. Automation of the training system using the SRM,
6 . User training is accompanied by implementation.
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Sales algorithm for the building company
Consulting
The purpose:
Develop an effective customer interaction system for the sales department with the ability to control and evaluate both the outcome of the work and the analysis and correction of the process.
In the framework of work was developed.
… The Customer's Way in the Company
Business Process Sales + CRM Working Algorithm
The algorithm of dialogue with the client in the status of LID (script)
Dialogue algorithm B2B cold/heat (script)
Dialogue algorithm B2C (Scripts)
Basic Product and Company Presentation for the Customer
Advantages of the company (benefits and emotional support factors for customer decisions) B2B and B2C
The algorithm of dialogue is the most common mistakes and recommendations to avoid.
Learning and accompanying employees to sustainable results.
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Posts Tagged Telegram Bot
Bot Development
Task in the project:
- Developing a bot scenario: structuring all actions - about how and when to do in the process
Automatic communication with the customer
- Set up the wardrobe with SmartSender service: write up a chain of messages and automatic actions
… - Boot filling: fill the chain with ready text and video content, develop and
Add graphic filling.
- Test and launch of the bot: to test the work of the bot and to arrange the filling or consistency of automatic actions.
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Automation under the key of business processes
Client Management & CRM
Network of massage salons Ukraine/Poland
The Target:
Create and implement a business model ready for scalability.
… Increase the conversion processing of entrance orders.
Increase the profitability of each network salon.
The task:
Description of business model
Description, systematization and analysis of business processes
The development of TZ
Sustainable CRM (Perfectum CRM + ERP)
Automation of Business Processes
Learning and accompanying implementation to sustainable results.
Activity
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Connection of CRM Bitrix24 integration with Instagram, Facebook, WhatsApp
275 USD
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CRM for company
300 USD
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A comprehensive system designed for the automation and optimization of sales, accounting, management.
2255 USD
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Help develop the structure of the company
677 USD
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Set up CRM for the web studio
226 USD
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I am looking for a specialist for CRM implementation + integrations.
226 USD
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Transition from Pipedrive CRM to Monday CRM
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Bitrix 24 implementation of CRM process for legalization services
138 USD
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Setting up NetHunt CRM for a marketing agency
226 USD
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CRM System Integrator Uspacy
226 USD
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