Yurii Petrov
Private message
Offer work
Dnepr,
Ukraine
1 year back
available for hire
on the service 4 years
Rating
Successful projects
Average rating
Skills and abilities
Administration
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Software & Server Configuration
from 20 USD for hour
Portfolio
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Call Center for 4 operators and 1st supervisor for online stores
Software & Server ConfigurationFinished the project for the implementation of Call Center for 4 operators and 1st supervisor for the Internet store Network of shops "Medtechnika"
and the server vTiger CRM().The route of the outgoing call of the lowest value through the cellular or fixed communication channel attached to the specific operator is carried out by the prefix of the direction by the Asterisk means.At the workplaces of operators with Windows OS, as customers were used free SIP software with wiring hardware and connection to their profile on vTiger CRM to make orders and customer address book through any WEB browser, as well as obtaining information about the caller from the address book when entering the call in the form of a floating ring with information about the caller and the data about the ordered orders, as well as the form of making a new order.The Supervisor’s workplace profile is set in FreePBX and vTiger CRM so that Supervisor has the ability to receive information and reports about the operators’ work in different modes, about the number and data on responded and non-responsive calls, etc.
To operate the Asterisk software (for example, logging operators and operators calls), the FreePBX and vTiger CRM systems, and also storing their settings, one MySQL Database server is used.
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FreePBX Asterisk to notify missed entries
Software & Server ConfigurationSet the FreePBX Asterix to notify missed input calls for CallCenter.
This task was implemented using an external script that traces customer calls coming from the IVR in the order of expectation, and lost there as the client placed the tube without waiting for any of the operators' answers, and records the required "NO RESPONSED" mark in the Userfield field of the MySQL Asterisk CDR database table.
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FreePBX Asterisk to interact with FMC Kyivstar.
Software & Server ConfigurationFor 2020, the cooperation began in 2018, with the distributed call center on the basis of Asterisk() for the entire Ukrainian network of beauty salons.
The feature of this project is the implementation of the service FMC (Fixed Mobile Convergence) on the basis of the Virtual Mobile ATS operator of mobile communication Kyivstar and SIP Trunk between it and the IP phone server Asterisk.
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54 USD External telephone manual (XML)
Software & Server ConfigurationThe function of assembling numbers (call) from the External telephone guide (external telephone book) is implemented in the Panasonic KX-HDV IP menu when working with IP telephone servers. This feature allows the subscriber to use a centralized network telephone book (XML) for SIP phones without a domain controller in your network infrastructure, and the use of the LDAP protocol.
This integration is produced for the IP phone server Asterisk FreePBX (OS Linux, Web Server - Apache, PHP5+, BD - MySQL), but since it is based on the IP connection of the phone device to the external database, it does not depend on the IP phone platform to which the SIP phone is connected.
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723 USD Full integration of Virtual CALL-Center Asterisk with Phoenix
Software & Server ConfigurationFor the Administration of the Police of Protection in the Dnipropetrovskaya Region (formerly the State Service of Protection at the Ministry of Foreign Affairs of Ukraine in the Dnipropetrovskaya Region)
a complete integration of the Virtual CALL-center on the base of the server of the Asterisk c.P.O.P. for the Central Monitoring Pult “ORLAN” of the GK “Safety and Safety”.
Activity
| Latest proposals 3 | Budget | Added | Deadlines | Proposal | |
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Free PBX
34 USD
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Grandstream UCM 6202 is set by dop. The gateway GOIP-4
45 USD
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Asterisk setup (Call Center) for the Internet Shop
452 USD
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