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  1. Freelancers

Ivan Fedorenko

Sleeping face
Ivan hasn't been on the service for a long time.
But on Freelancehunt, there are also 317 freelancers in category Client Management & CRM, who will professionally and timely complete a project of any complexity.

Ukraine Kharkiv, Ukraine
3 years back
Available for hire available for hire
5 years back
1 client
age 41 years
on the service 6 years
Client profile
Freelancer Ivan F. — Ukraine, Kharkiv. Core skill — Client Management & CRM

Rating

Successful projects
No data
Average rating
No data
Rating
300

Skills and abilities

Services

Outsourcing & consulting

Writing

Portfolio


  • Design of Odoo System

    Client Management & CRM
    Design of Odoo System — example of freelancer's portfolio work in category Client Management & CRM
    Our company uses the Odoo ERP system as a key tracker, project management, financial accounting, resource management and recruitment, planning.After the introduction of the 8 Odoo version, we started actively processing it, improving the interface and configuring it to our needs.Changes have affected both the stylism and the convenience of use.We gathered feedback from users who used individual modules and on the basis of these reviews a re-design was made.Serious changes touched the Calendar, User Cards, Project, Task, Staff List, Vacations, Candidate, Cannabis Dossiers, Mobile View Editing.What was before:
    Standard version of Odu 8

    What I received after:
    … They have re-designed the main functionality of the entire ODA, including: calendar, canban tasks, list view, card view.Each page/fiche was processed separately.First we identified the problem to be solved, developed Low Fidelity patterns, discussed with steckholders and users.It was all overwhelmed and developed.On average, one such screen took 8-16 hours of the designer's work.The development of the design-system was conducted parallelly, the elements were created laterally.If there will be a need to use these similar elements in the future, they can be reused and significantly save time on the design.

  • Scheme of work and process optimization

    Client Management & CRM
    Scheme of work and process optimization — example of freelancer's portfolio work in category Client Management & CRM
    The description
    Wholesale and retail sale of goods for beauty salons

    was
    … Due to the continuous and active growth of the company, its business processes have become very complicated. The new employee had to work for more than 2 months to start recovering.

    Results
    We have developed a sequence scheme of customer interaction, document movement and supplier interaction, which allowed to identify narrow places and divide responsibility for individual functions. It also simplifies the entry procedure for new employees.
    As the executive director said: "I carry this scheme with me every day to understand who is responsible for what and what functions are now out of work."

  • SRM COMPLET Settings + Introduction + Training

    Client Management & CRM
    The description
    Wholesale sales of vegetables

    was
    … Three remote departments daily sent each other all the documentation and sales bases, suppliers and logistics by e-mail in the amount of about 3,000 records in each document.
    Each employee had access to all the bases, which was extremely NOT safe in front of the entrance of the entire business.
    Many daily monotonous and routine actions generated excess labour costs and errors.
    Due to the manual synchronization of all departments there were delays in interactions with all counterparts

    Results
    We have automated business processes both within each department and their interaction.
    Excess documents, body movements, synchronization delays and errors
    The manager has a tool for remote control of sales, suppliers and logistics business processes thanks to the accuracy of conducting the sales line.
    The database of all counterparts has been protected from copying and even unauthorized viewing.
    Link to video recall

  • SRM Fast Setup + Input + Training in 1 Day

    Client Management & CRM
    The description
    Design, consulting and delivery of equipment for fitness clubs
    HTTP://www.p-sport.com

    … It was:
    Dozens of distinctive tables and documents on customer interaction. Each manager did the base as he wanted, the data was lost, ... while the manager did not have reliable information.

    The result:
    Reduce the time of introduction of a new sales manager to a few weeks, to 1 day. When the new manager was able to understand the history of customer interaction and continue the communication after the dismissed colleague on the first day
    Increased the number of customer touches (calles, e-mails) by one manager by 100% at the same time
    Transfer all bases with old clients into a single CRM
    Created and introduced mail templates that are automatically sent to customers at different sales stages
    Customer interaction within a single CRM system


    The video:
    HTTPS://youtu.be/NLWVQaM0jMo

Reviews and compliments on completed projects 1

23 January 2021 11 USD
Implementation of Bitrix24

Quality
Professionalism
Cost
Contactability
Deadlines

Thank you ! Set all on the requested list, Ivan proposed to optimize some points on business processes to facilitate the work in the SRM. Cooperation is pleased.

Andrey Ivanov | Response review

Activity

  Latest proposals 10
Hастройка Битрикс24
5 USD
Написание Бизнесс-плана IT направление
5 USD
Настроить CRM систему AmoCRM
23 USD
Бизнес план- презентация по запуску coworking office
5 USD
Интегратор Битрикс 24
5 USD
Помощь в настройке amoCRM
6 USD
Настройка воронки продаж в amocrm
5 USD
Интеграция амо срм
18 USD
Подбор и настройка CRM-системы для розничной торговли магазина одежды
5 USD
Интеграция Битрикс24 и 1С
5 USD