LEAD MANAGEMENT ASSISTANT
Position Objective:
Ensuring prompt service for all new inquiries generated online (Facebook Lead Ads) for quick qualification (confirmation of budget, area, location) and scheduling a meeting or call with an Expert.
Main Responsibilities:
Rapid Contact: Responding to new notifications from Telegram and CRM, contacting the lead by phone in a SHORT time from the moment the inquiry is received.
Preliminary Qualification: Conducting a short qualifying conversation:
Verification of data (First Name, Phone Number, Email).
Confirmation of budget, area, and construction schedule.
Determining whether the client already has a plot/project.
Calendar Management: Setting the date and time for transferring the contact to the Expert and recording meetings/calls in the company calendar.
Systematics: Accurately completing notes and changing the status of leads in the CRM system after each interaction.
Sending Materials: Overseeing and verifying emails (catalogs, price lists).
3. Expectations and Requirements:
Experience (preferred): Minimum 1 year of experience in customer service, call center, or B2C (knowledge of the construction/real estate industry is a plus).
Soft Skills: High personal culture, excellent diction, and ability to conduct a phone conversation (assertive but friendly tone).
Work Organization: Willingness to work with automation systems (Make/CRM) and prioritization of tasks (responding to hot leads first).
Tools: Proficient use of MS Office/Google Workspace, knowledge of basic CRM/project management systems.
What We Offer:
Remote work, flexible conditions to agree on - it can be treated as an additional job
Work based on modern systems and automation processes (no wasting time on manual tasks).
Compensation % (or other - to be determined)
Training in the field of frame houses and lead qualification.
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30 days40 USD
40 30 days40 USDGood morning, I am ready to work with people, I have been working with various individuals for a long time, I will do my best to perform my job, ready for a long-term collaboration.
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30 days133 USD
2227 5 1 30 days133 USDHello! I have reviewed your assignment and believe that I can successfully complete it. I would be happy to collaborate, please write to me personally for further details.
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