Budget: 27000 UAH Deadline: 42 days
Good day. I can develop a Telegram bot with separate confidential dialogues for clients, an admin panel for operators, a queue of requests, statuses, response templates, basic analytics, and further technical support. The FAQ can be moved to a separate stage after the test launch. Please clarify:
1. How many operators will be working simultaneously in the admin panel?
2. Are separate roles and access rights needed for operators and the administrator?
3. What client data should the bot collect before passing the request to the operator?
4. Is integration with a CRM, website, or other services required?
5. Where is the bot and admin panel planned to be hosted: on your server or should hosting be arranged?
6. Is there a ready design for the admin panel and dialogue script, or do they need to be developed?