CRM system
The administrator adds the client to the system by phone number. The manager communicates with the client: calls him, sends messages to whatsapp.
Requirements :
- Connector to WhatApp (the ability to send documents, record voice, send photos and videos)
Connector to Telegram
Connection to ATS
The manager working in the system should not see the customer’s telephone number with which he is transmitted or speaks by phone.
Technical implementation can be different: it can be a cloud solution, it can be a desktop. The mobile client is desirable.
The call can be made directly from the CRM or through a separate SIP application. The most important thing is that the contact of the customer is hidden from the manager and vice versa.
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1 day9999 USD
256 1 day9999 USDI recommend implementation on node.js/react.js technology.
I have a lot of experience working with these technologies, we can agree on the call and discuss details.
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