Customer Service Agent (English/German/French) - Full time

English, Text Translation — incorrectly specified categories?

Customer Service Agent (English/German/French)

- Providing help and assistance to customers in English (main language),
- Handling customer’s complaints and resolving customer’s issues,
- Keeping accurate records of discussions and correspondence with the customers,
- Cooperation with the relevant departments (finance department, dispatch department, purchasing department) in order to resolve customer‘s issue,
- Maintaining Database.

As a Customer Service Representative, you will be responsible for providing exceptional customer support via email (main), phone and chat.

Other Responsibilities include:

Notate conversations and interactions correctly, send timely and friendly follow,
Escalate tickets to the internal team as needed,
Manage priorities; work independently and with minimal supervision,
Responsible for fulfilment work, including returns and order tracking.

Qualifications

Must have excellent English communication skills both verbal and written.
Must be amenable to work per rota/weekends.
Must have excellent Customer Service Skills.
Ability to multi-task, prioritize, and manage time effectively

If you feel like we are a Company that you are looking for and would like to join our team, please, send your CV in English.

Monthly income: It is set in the contract and depends on the level of your skills;

Proposals 6

Mkrtich Karapetyan

23 0

Projects 24
Rating -
Rating 308

Budget: 10000 UAH Deadline: 30 days

Good day
I am interested in your offer.
I have experience working in the USA as a remote seller.

Azat Abdullayev

135 0

Projects 135
Rating -
Rating 3 135

Budget: 200 UAH Deadline: 1 day

Здравствуйте. Готов работать над вашим проектом. Можем обсудить детали.

Dmitry Batovsky

0 0

Projects -
Rating -
Rating 277

Budget: 15000 UAH Deadline: 30 days

День добрый, интересно ваше предложение, хотелось бы узнать детали. Есть опыт работы на рынок США. Подскажите пожалуйста, контактные данные для отправки резюме.

Marianna Veber
Mykolaiv, Ukraine

Projects 19
Rating -
Rating 550

Customer Service Agent (English/German/French) - Full time

Mkrtich Karapetyan

Azat Abdullayev

Dmitry Batovsky

Proposals concealed

Proposals are currently absent

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Certified translation of the manual from Ukrainian to English.