Customer Support Agent for a website, remote work
90 USDPart-time, remote work!
Main duties:
- Answering questions from our English-speaking customers (essentially via email)
- Building the FAQ of the webshop and internal FAQ for future customer support team
- Contributing to social media marketing
- Reporting to the owner on customer feedback
- Providing excellent customer service
For this job we require the following from you:
- You speak and write English fluently;
- You can work remotely from home 20 hours a week (including weekends);
- You have no vacations planned until the end of December;
- You have a degree;
- You already have some experience in customer contact;
- You are problem solving person and accurate;
- You have excellent communicative and listening skills.
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Kyiv