Refinement of Telegram bot + web widget
Supplement to the functional requirements based on the basic technical specifications
Below are all the functions that need to be implemented:
- Welcome guest by name
The bot should address the user by the name provided in Telegram. - Adding photos of rooms when discussing accommodation types
When responding about room categories, the bot attaches the corresponding photos. Photos are stored on the server and loaded upon request. - Brief illustrations with service presentations (spa, restaurant, etc.)
In responses about additional services, the bot adds illustrations. Images are stored on the server and loaded by keywords. - Maintaining interaction history
The bot keeps a history of conversations with each guest. The administrator can view the history by guest ID.- Ability to communicate with a live staff member
If the bot cannot resolve the guest's issue, it offers to contact a manager.
This is technically done by sending the user a message with the contact details of the live manager (name, phone number) and a suggestion to contact by phone. - Choosing the user's language
The user selects the language of communication upon first entering the bot.
Automatic language detection is not required by the system. - Presenting the chat-bot as a widget on the hotel website
The bot should be available for integration into the hotel website as a pop-up widget.
The widget should open a dialog window with the same functionality as the Telegram bot. - Activity reports for the owner
The administrator panel should provide statistics for each hotel (by ID), including: Number of users who logged into the bot.
Click statistics for the FAQ button - which questions users ask most frequently.
- Ability to communicate with a live staff member
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337 Good day!
My name is Lyubov. I specialize in developing Telegram bots and web integrations, including chatbots for the hotel industry with visualization features, multilingual support, and live operator connections.
I have reviewed the addition to the functional technical specification. All listed points are technically clear and fully implementable:
- Personalized greeting of the user by name via Telegram;
- Demonstration of hotel rooms and services through photos and illustrations;
- Saving interaction history for further review by the administrator;
… - Ability to redirect to a manager for complex inquiries;
- User language selection;
- Embedding the bot into a website as a web widget with similar functionality;
- Creating statistical reports for each hotel through the admin panel.
I am ready to implement this solution "turnkey," in a format convenient for administrators, with full testing.
I work carefully, without unnecessary complications, but taking into account all modern requirements for convenience and scalability.
Best regards,
Lyubov
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396 4 0 🔹 Ready to complete your task qualitatively and within the agreed deadlines.
🔹 I have experience in similar projects, confirmed in my portfolio.
🔹 I guarantee a responsible approach, attention to detail, and effective communication.
If you are interested in a quality result – I am ready to discuss details and start working.
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1315 7 0 Hello.
Ready to take on your project.
I can develop such a bot for you using no-code/low-code tools.
Write to me privately, we will discuss the questions you are interested in and find the best solution for you.
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95878 1272 1 10 Hello. I have extensive experience in developing Telegram bots. Ready to cooperate
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4383 32 0 Hello, Gleb. I have carefully reviewed your task and am ready to undertake it. I am an experienced developer of Telegram bots of any complexity, including experience in refining bots created by other developers and development teams. Examples of work and client reviews are in the profile.
I can clarify the price and deadlines after assessing the current state of the code and the scope of necessary manipulations to fulfill your technical assignment.
I look forward to cooperating!
Best regards, Alexander.
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1685 100 5 3 Good afternoon! I will make such a bot. Write to me, I will be glad to cooperate with you!
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286 Good day, I am ready to take on this bot. Let's discuss in private messages.
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1803 31 0 Hello. Ready to perform
Write in private message to discuss details
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1430 14 3 1 Hello! Nice task, clearly formulated, I would like to take it on. I have experience in doing similar work. Write to me, we will discuss. I will be glad to cooperate.
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9984 117 0 Hello.
I develop bots for Telegram on NodeJS. Ready to take on. Write, we will discuss.
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