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EBay Manager (remote) — listings, order and customer support (hourly $3) Personal project

Online Stores & E-commerce — incorrectly specified categories?

25 USD

Client's review of cooperation with Oleg Gorobchuk

EBay Manager (remote) — listings, order and customer support (hourly $3) Personal project

25 USD

not feets creteria so we decide to cancel this job

4.6

Jay Kirilov

30 April

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Experience

No previous work experience is required.
The main thing is attention to detail, responsibility, and willingness to learn quickly according to my instructions/templates.
Before starting, there will be a short training and a test task for 1–2 hours.

1) Daily (every day)

Orders
- check new sales, payments, addresses, customer notes
- mark problematic orders (suspicious address, questions about the product, etc.)
Customer messages
- respond quickly (preferably within 2–6 hours)
- questions before purchase / after purchase / clarifications on completeness and condition
Shipping and tracking control
- check that each shipped order has the correct tracking added
- if there is no tracking or it does not match — notify me immediately
Problem orders
- monitor orders at risk: “not received”, “return”, “case opened”, “late shipment”
- notify me immediately if a case/return/complaint arises
Short report to me (once a day)
- what has been done
- what is problematic
- what requires my decision

2) Listings (every day / every other day)

Creating new listings according to my templates:
- correct title (up to 80 characters)
- category, item specifics, condition, shipping
- description according to my HTML template
- check photos and order of photos
Improving existing listings:
- correct item specifics
- improve title without spam
- mark products with problematic pricing/competition

3) Returns / cases / negative (as they arise)

Returns: respond quickly, provide instructions, monitor deadlines
Cases: respond correctly according to the template, do not delay
Feedback: try to prevent negative feedback in advance and handle negativity carefully

4) 1–2 times a week

Check Account health / defects / late shipment / cancellations
List of risks + what needs to be fixed

KPI (how I evaluate work)

Responses to customers: within 2–6 hours
Order errors (tracking/addresses/products): 0
Cases/returns are closed correctly and without delays
Execution of the listing plan: X new + X improved (to be agreed upon)
Time control and payment
Payment is hourly $3/hour. To record the actual time worked, I ask:
- to include time-lapse screen recording during work (without sound), or use a time tracker with auto-screenshots (by agreement);
- at the end of the shift, send video/link + short report on what has been done.
Payment is made based on confirmed time (based on time-lapse/logs) and completed tasks.

Proposals 4 Rejected 3

Please select

Andrzej Kupis

0 0

Projects -
Rating -
Rating 216

Budget: 25 USD Deadline: 7 days

I am interested and ready to cooperate. I need more information.

Oleg Gorobchuk

Winning proposal

1 1

Projects -
Rating -
Rating 432

Budget: 25 USD Deadline: 1 day

Good day, I am ready to start working on this task. I learn quickly, and I also have the ability to record the screen (with sound or without). The salary mentioned in the description fully satisfies me. I am completely open to questions or adjustments.

Artem Berezhnyi

33 0

Budget: 25 USD Deadline: 1 day

Good day. I am ready to start at any time convenient for you! I have 8 years of experience working with clients.

Elena Frolova

0 0

Projects -
Rating -
Rating 375

Budget: 25 USD Deadline: 1 day

Hello!
I am ready to start working.
I will be happy to collaborate.

Arseny Antonenko

14 0

Budget: 500 USD Deadline: 30 days

I will provide systematic management of your eBay account from creating listings using HTML templates to maintaining a 6-hour KPI in responses, ensuring full compliance with Account Health metrics.

What method are you currently using to monitor the Transaction Defect Rate, so that an accidental error in tracking a product or a prolonged dispute does not lead to a Below Standard status, which will instantly raise your fees and make the product invisible to buyers?

Budget and deadlines will be discussed in personal correspondence. 🤝

Oleksandr Fedchyk

50 0

Budget: 25 USD Deadline: 5 days

Good day! For the last 3 years, I have been professionally engaged in filling and supporting online stores and websites of various CMS and marketplaces. I have worked with companies such as Zozulia Home Group, Fagola, Tokishop, dumok.ua, Beautiful Shop, Prosto, etc. I am not familiar with the specifics of eBay, but I would be happy to learn. I am satisfied with a minimum payment of $5/hour. Shall we work together?

Tooba N.

3 0

Budget: 25 USD Deadline: 1 day

Hello,

I’ve carefully read your requirements and this role matches exactly my working style — organized, fast, and detail-focused.

I’m comfortable handling daily store operations like orders, customer messages, tracking updates, listings, returns, and keeping everything clean and under control following your templates.

I can:

Respond to customers within 2–6 hours
Maintain 0 errors in orders & tracking
Follow instructions precisely for listings & cases
Provide clear daily reports
Work with time tracking / screen recording as required

I’m ready to learn your system quickly during the training + test task and start immediately after.

Here are a few examples I recently created.
https://www.allbirds.com/ ..(e- commerce)
https://www.pipsnacks.com/ ..(e- commerce)
https://www.taylorstitch.com/ ..(e- commerce)
https://sokoglam.com/ ..(e- commerce)
https://www.missouriquiltco.com/ ..(e- commerce)
https://custo.com/es/10-mujer ..(e- commerce)
https://ratiocoffee.com/ ..(e- commerce)
https://jtcoffee.com/ ..(e-commerce)

Jay Kirilov
Leicester, United Kingdom
Kirilovs LTD

Projects 19
Rating 5.0
Rating 995