Integration of CRM SalesDrive + Ringostat + Telegram + AI call analysis
45 USD ## 📌 Task Description
It is necessary to implement automation for processing applications in CRM SalesDrive, which:
1. Tracks the change of application status to "Rejected"
2. Obtains the call transcription from Ringostat
3. Analyzes the quality of the conversation (via AI)
4. Sends the result to a Telegram chat
5. (optional) performs automatic actions in CRM (reassigning the manager)
---
## ⚙️ What is already available
- CRM: SalesDrive
- Telephony: Ringostat (recording + call transcription)
- Telegram chat for the team
- API access to systems (will be provided)
---
## 🧩 Main Logic of Operation
### 1. Trigger
- Event: change of application status in SalesDrive
- Condition: status = "Rejected"
---
### 2. Data Retrieval
After the trigger, the system should:
- obtain the application ID
- find the related call (via Ringostat)
- obtain:
- call recording (link)
- transcription
---
### 3. Call Analysis (AI)
It is necessary to integrate AI (OpenAI or similar), which:
Analyzes:
- whether the manager performed well
- whether the client was "lost"
- the reason for rejection
- rating (1–10)
- recommendations
Response format:
- rating
- reason
- manager's mistakes
- recommendations
- whether to pass it to another manager (yes/no)
---
### 4. Sending to Telegram
A message is automatically sent to the chat:
Format:
❌ REJECTED
👤 Client: [name / phone]
📞 Manager: [name]
📄 Transcription:
[text]
🧠 Analysis:
- Rating: X/10
- Reason: ...
- Mistakes: ...
- Recommendations: ...
⚠️ Decision:
- Pass / Do not pass
---
### 5. Additional Logic (optional)
If AI determines that:
- the manager performed poorly
→ the system should:
- change the responsible manager in CRM
or
- create a task for the supervisor
---
## 🛠 Technical Requirements
Use one of the options:
### Option 1 (preferred)
- n8n (self-hosted or cloud)
### Option 2
- Make (Integromat)
### Option 3
- custom backend (Node.js / Python)
---
## 🔌 Integrations
It is necessary to implement:
- SalesDrive API or Webhook
- Ringostat API (retrieving calls and transcriptions)
- OpenAI API (or similar)
- Telegram Bot API
---
## ⚠️ Important Nuances
1. It is necessary to correctly link:
- application in CRM
- call in Ringostat
2. Possible linking options:
- by phone number
- by call ID
3. Consider:
- delay in the appearance of transcription (may not be immediate)
- handling API errors
---
## 📊 Expected Result
- fully automated process
- without manual intervention
- stable operation
- error logging
---
## 📦 What the performer should deliver
- working scenario (n8n / Make / code)
- user manual
- deployment instructions
- access to the system (or deployment on our server)
---
## 💰 Additionally (will be a plus)
- experience with CRM / telephony
- experience with integrations via webhook
- cases with AI analysis of calls
---
## ⏱ Evaluation
Please specify:
- deadlines
- cost
- which stack will be used
---
## 📩 Comment
I am ready to provide all access and answer questions.
A performer is needed "turnkey".
-
Client's review of cooperation with Oleksandr Binas
Integration of CRM SalesDrive + Ringostat + Telegram + AI call analysisEverything is great, very satisfied with the result.
Freelancer's review of cooperation with Oleksandr Kondratenko
Integration of CRM SalesDrive + Ringostat + Telegram + AI call analysisEverything went well, I am satisfied with the cooperation and I hope for a continuation.
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7 days134 USD
280 7 days134 USD
Hello! The logic is clear: SalesDrive status "Rejection" -> Ringostat transcription -> OpenAI analysis -> Telegram message. I will do this on n8n or Node.js backend with logs and handling of delays/errors. Do you have a Webhook with SalesDrive, or will polling need to be implemented?
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1 day45 USD
184 1 day45 USD
Good day! My colleague and I have been professionally engaged in the technical development of asynchronous scripts and the integration of telephony with CRM systems for over 4 years, so we will help your quality control department automate the verification of "merged" applications. We will implement the backend logic on n8n, paying special attention to the accuracy of linking the SalesDrive application ID with Ringostat records through Webhooks. Our 4 years of experience is confirmed by projects drkukharevich.rivne.ua, crave-agency.com.ua, jk-solution.com.ua, where we have already implemented complex filtering and real-time data processing conditions. We will ensure technical excellence in execution, set up a Telegram bot with informative analysis cards, and provide you with a fully documented script ready for scaling. We work reliably and focus on saving your OpenAI tokens through smart caching and structured prompts.
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5 days134 USD
1182 13 0 3 5 days134 USD
Hello! My partner (designer + full-stack) and I have been specializing for over 4 years in building complex business process automation systems, integrating AI analytics into CRM, and developing scenarios on n8n/Make, so we are implementing a seamless quality control call conveyor "turnkey" for you. We will design the architecture of your funnel based on n8n (priority), implement intelligent dialogue analysis through OpenAI (GPT-4o), and set up instant notifications in Telegram. Our experience in development is 4 years; take a look at our work in terms of technical stability and integration cleanliness: hyperfi.tech, espressolab.com.ua, hudi.com.ua. We will professionally process the logic of delays (Wait Nodes) to obtain transcriptions from Ringostat, set up automatic reassignment of managers in SalesDrive based on AI verdicts, and guarantee technical perfection in API error handling. Our 4 years of experience is confirmed by successful cases of implementing AI assistants for sales departments.
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7 days112 USD
1344 6 0 7 days112 USD
Hello! I have read the technical task, and the assignment is clear.
I will implement it through n8n: webhook from SalesDrive → receiving a call from Ringostat → AI analysis of the transcription → message in Telegram. Additionally, retry logic in case of transcription delay and error logging.
Before the assessment, a few clarifications:
1. The status of transcription in Ringostat — is it already done automatically or does it require manual activation?
2. By which field do we link the application with the call — phone number or call ID in CRM?
3. n8n self-hosted or cloud — is there already a server or does it need to be deployed?
4. Optional logic for reassigning the manager — is it a priority or can it be postponed to the second stage?
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5 days112 USD
390 5 days112 USD
Good day, Alexander!
This is a classic task for n8n — I have implemented similar integrations with AI analysis and Telegram notifications.
Stack: n8n + SalesDrive Webhook + Ringostat API + OpenAI API + Telegram Bot API
How I see the implementation:
→ Webhook from SalesDrive catches the status "Decline"
→ n8n receives the call ID from Ringostat by phone number
… → We wait for the transcription (polling with a delay of 2-5 minutes)
→ OpenAI analyzes the conversation according to your format
→ The ready message flies into the Telegram chat
→ Optionally: reassigning the manager via API
I will take into account the delay of transcription and API error handling — these are typical nuances of such integrations.
I will provide: a working n8n scenario + deployment instructions.
Timeline: 3-5 days after receiving access.
Cost: 5000 UAH depending on the final volume.
I am ready to discuss the details.
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1 day45 USD
2964 14 0 1 day45 USD
Good day. I propose to implement this task through a custom backend on Node.js and TypeScript. This option will provide better control over the delays of Ringostat transcriptions and API error handling compared to n8n or Make. I will handle all integrations with the SalesDrive API, OpenAI, and Telegram turnkey. We will discuss the cost and timelines in private messages.
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3 days100 USD
9972 117 0 3 days100 USD
Hello!
I develop bots for Telegram using NodeJS. I am ready to take on the project. Write to me, we will discuss.
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Winning proposal5 days45 USD
1569 17 0 Winning proposal5 days45 USD
Good day, Alexander!
I have experience in implementing automation in Make and n8n, including experience with integrations through webhook, API, and using AI and sending messages to Telegram bot. I have an understanding of the stages of implementing your project and am ready to discuss the details and start immediately.
Please feel free to contact me in private messages, I will be happy to collaborate.
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5 days112 USD
2277 36 0 5 days112 USD
Good day, I have similar experience, I created a similar service - transcription of audio recordings of calls from the Binotel system, analysis with AI, sending summaries to Telegram. Also, all transcriptions, evaluations, call statistics are stored in a database, conveniently viewed through a web interface.
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1 day45 USD
265 1 day45 USD
Good day!
I have extensive experience in building turnkey automations, particularly with CRM, telephony, webhook/API integrations, Telegram, and AI call analysis. For your task, it is optimal to implement this on n8n, as it is well-suited for connecting SalesDrive, Ringostat, OpenAI, and Telegram, taking into account the logic, transcription delays, error logging, and subsequent automatic actions in the CRM.
On the technical side, I can implement a complete scenario: tracking the status of "Decline," searching for the related call, obtaining the transcription, AI analysis of call quality, sending the result to Telegram, and, if necessary, automatically changing the manager or creating a task in the CRM. I will also prepare instructions for usage and deployment.
I suggest moving to private messages for a more detailed discussion of the technical specifications, deadlines, and costs.
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3 days45 USD
726 9 1 3 days45 USD
Hello! I have reviewed your project and am ready to start working immediately. I guarantee excellent quality and promptness.
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14 days603 USD
14 days603 USD
Hello! This is a profile task for Business Atlas. We have implemented dozens of AI quality control (QA) systems for sales departments based on n8n (self-hosted). This allows processing large volumes of transcriptions without overpaying for tasks and storing data on your server.
Technical solution:
• Stack: n8n (architecture with Ringostat transcription queue) + OpenAI API (GPT-4o).
• Matching: Synchronization by phone number and timestamp of the last event in SalesDrive.
• AI logic: Deep prompt of "Strict ROP" for detecting leaks, script violations, and automatic scoring (1–10).
• Action logic: Automatic task creation for the manager in CRM or changing the responsible person when the score is below the set threshold.
Project evaluation:
• Cost: $1,000 – $1,400.
• Timeline: 10–14 working days.
… • Result: Fully autonomous "turnkey" system with logging and instructions.
Implementing such control usually disciplines managers and increases conversion by 15-20% in the first month.
Message me privately — I will send you an example of what the final AI report looks like in Telegram, and we will discuss access to the API.
Similar completed project: Make/Automation система аналітики відео YouTube (Google Sheets + API)
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4 days134 USD
6920 109 4 1 4 days134 USD
Good day. I am ready to implement automation. I have good experience working with various APIs (creating Telegram bots, working with different AI models, working with various CRMs, etc.). I am ready to implement it through n8n (self-hosted or cloud) or in whichever way is more convenient for you.
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6 days379 USD
957 5 0 1 6 days379 USD
Good day.
I have experience in implementing similar automations: integration of CRM, telephony, AI analysis, and Telegram notifications via webhook/API. I have worked with n8n.
I recommend implementation through n8n (as the main option) — this will provide flexibility and ease of maintenance, but if needed, I can create a custom backend.
I have similar cases, I can show them in private messages.
I would be happy to implement it turnkey.
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4 days179 USD
390 4 days179 USD
Good day!
I understood the task: after changing the status of the application to "Rejection" in SalesDrive, it is necessary to automatically receive the call transcript from Ringostat, analyze the conversation through AI, send the completed analysis to a Telegram chat, and (if necessary) perform automatic actions in the CRM.
I propose the following solution:
The main option is n8n (self-hosted on your server or cloud).
Scheme: Webhook from SalesDrive → search for the call in Ringostat → obtain the transcript → OpenAI (quality analysis, reasons for rejection, manager errors, recommendations) → nice message in Telegram.
Additionally: handling transcript delays, logging errors, optional change of manager or task creation.
The solution will be stable, without manual intervention, and easy to maintain.
… I am ready to implement everything turnkey, prepare instructions, and deliver a fully working scenario.
Let's discuss the details, timelines, and costs — please send access to the API, and I will immediately prepare an accurate proposal.
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10 days603 USD
13013 67 0 10 days603 USD
Hello! I will complete your task quickly and efficiently.
My portfolio: https://freelancehunt.com/ua/freelancer/romas6ka.html#portfolio
Write to me, I will start working today. I will be happy to collaborate with you!
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5 days335 USD
2356 8 0 5 days335 USD
Hello, Alexander! I am ready to develop this automation for you turnkey on the n8n platform, write to me to agree on the details, approximately by Friday the bot will be ready for you.
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10 days45 USD
189 10 days45 USD
Good day.
Based on this project brief, I can implement a turnkey solution.
I see the optimal stack as follows:
Python + FastAPI + webhook/polling logic + OpenAI API + Telegram Bot API.
If necessary, n8n can be used for orchestration, but it is better to move the main business logic to the backend to reliably handle transcription delays, call matching, and API errors.
Approximately regarding the timeline:
… 10–14 working days for the MVP / working version.
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4 days268 USD
9340 20 0 1 4 days268 USD
Having reviewed the technical specifications, I can implement turnkey automation: webhook logic, integrations with SalesDrive and Ringostat, AI analysis, and sending to Telegram.
I work with AI APIs, CRMs, webhook integrations, and automations.
It is optimal to do this through n8n, and if necessary, part of the logic can be implemented in Python/FastAPI.
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5 days179 USD
3260 9 1 1 5 days179 USD
Alexander, hello. The architecture of automation is clear.
This is a classic pipeline: we catch a webhook from SalesDrive with the status "Rejected" -> we call the Ringostat API to get the transcription text -> we run the dialogue through OpenAI (here we will need a competent system prompt to evaluate the manager's actions) -> we push a structured alert to Telegram. Returning to the CRM to change the responsible manager is also done with one additional API call.
But let's look at the task as engineers: 2000 UAH for linking 4 different APIs (SalesDrive, Ringostat, OpenAI, Telegram), writing a microservice, handling timeouts, and deployment — this is an underestimated budget. For that money, you can build a fragile workaround in Make/Zapier, which will require a paid monthly subscription and will fail at the first change in data format.
I will write a fault-tolerant server script (in Node.js or Python) that will seamlessly orchestrate these services. My price for developing such a turnkey microservice is 8000 UAH. I estimate 4-5 days for writing the code, adjusting the AI prompt for adequate call analysis, and rigorous testing.
If you are looking for a reliable technical solution, message me privately. We will look at the Ringostat documentation and can get started.
…
My projects are here: https://aleksandergladchenko.github.io/portfolio/
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2 days45 USD
576 1 0 2 days45 USD
Good day, I am interested in your task.
I regularly implement such integrations (CRM + telephony + AI + Telegram) — I understand all the nuances of data connections and transcription delays.
I will set it up turnkey through n8n:
— triggers from SalesDrive
— receiving calls from Ringostat
— AI analysis (OpenAI)
— sending to Telegram + additional logic in CRM
…
I will configure stable processing, logging, and error protection.
We can discuss the details, stack, and implementation.
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7 days223 USD
1744 10 0 7 days223 USD
Good day
I specialize in automations through the service Make.com. I can set up an automation of this type for you. I have experience working with CRM system automations, working with webhooks, AI, Telegram API, and at the moment, I have one implemented case specifically on "Call Analysis" (it is present in the portfolio, you can verify).
The estimated time is 7 days (possibly faster). The estimated cost is 10,000 UAH (can be discussed in private messages and agreed upon). Stack: Make.com. Feel free to reach out))
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7 days50 USD
3294 10 0 7 days50 USD
Two days ago, I closed a task almost like yours with an 80% similarity.
In reality, such automation can be done in 7 days.
It's a very interesting CRM system; I really liked it, it's very easy to use.
I love N8N as an automation tool, so I believe this is a very cool solution for such a connection.
I am ready to discuss the details in private messages.
Estimated cost: 150-400 EUR
…
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