1. Meta
Set up the correct operation of the auto funnel in SendPulse for Instagram and Telegram, so that:
• Automatically process comments with code words under posts and stories.
• Check the user's subscription to the account.
• Send bonuses via links to posts in the Telegram channel.
2. Current Issues
• The SendPulse funnel displays correctly in the editor, but the wrong scenario comes in Instagram Direct and Telegram (an old or truncated one is loaded).
• Subscription verification works incorrectly (the bot sometimes does not recognize the subscription).
• Buttons do not always lead to the next step of the scenario.
3. Tasks for the Specialist
• Check the integration of Instagram and Telegram with SendPulse:
• Make sure the current token is connected.
• Remove old scenarios or disable old versions to avoid interference.
• Configure the current bot (BookBusinessSupport_Bot) for Telegram.
• Link buttons and conditions in the funnel:
• Check if the "Yes, I want" button leads to the correct next block.
• Set up filters: "Subscribed → yes/no".
• Create correct links for bonuses:
• Connect deep-link Telegram (link to a specific post with a bonus, not just to the channel).
• Check if the link works for all users (even those who are not subscribed yet).
• Add a block with cases:
• After issuing the bonus – a block with student cases (with video/text).
• The ability to choose a case (for example: Katya $4000, Olya $3500, Anastasia $3000).
• Integration with CRM:
• All leads must go to SendPulse CRM (with the tag: "Instagram bonus" or "Telegram bonus").
• The manager sees the history of actions (which bonus was received, which step was passed).
• Testing:
• Run the funnel with at least 3 different accounts.
• Check: subscription, bonus issuance, transitions, tags, entry into CRM.
4. Requirements
• The funnel must work stably (without dropping steps).
• All messages must be formatted with emojis and buttons.
• At the end of the funnel, a mandatory CTA: transition to the course / connection to the manager.
5. Result
• A fully functional funnel in SendPulse (Instagram + Telegram).
• All bonuses are issued through links to posts in the channel.
• Subscription verification works correctly.
• Leads are collected in CRM, managers can pick them up and close sales.