Set up analytics in Google Looker Studio
Hello. In the company, the Support department works with a stack of ClickUp + Telegram groups + Google Sheets. CluckUp is used as a CRM for working with clients. One task = One group chat in Telegram = One client.
You need to set up dashboards for support department analytics using the ClickUp API in conjunction with Google Sheets and Google Looker Studio:
- Median response time to incoming client requests (support agent response speed to incoming client questions)
- Number of closed tickets by days, weeks, months, for each individual agent and the department as a whole
- Median ticket resolution time (how much time passes from the task status TO DO to Closed)
- Current active tickets (diagram showing how many are in progress for each agent separately and overall for the department)
- Chart of the number of client inquiries by day of the week and working hours (for workload analysis)
- Diagram of the number of inquiries broken down by each client (for analysis of which clients most frequently seek help)
This is an urgent project. The price is conditional. Please propose timelines and implementation costs. There is a developer who has implemented the ClickUp + Telegram + Google Sheets integration. Essentially, the dashboards in Looker need to be completed.
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1026 15 0 Good afternoon.
Have experience working with Looker Studio.
Can help set up dashboards. Price approximately 4000 (need to understand more details). Ready to discuss.
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1006 30 0 Good afternoon. I have experience connecting data exchange between CRM systems and Google tools. I will do the necessary settings and visualization. Write in private messages, we will discuss everything.
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8773 60 0 1 Hello.
We are SolidWay, and I am ready to assist with setting up analytics in Google Looker Studio for your Support department. We have experience integrating APIs and configuring dashboards based on Google Sheets and other services, including ClickUp. We will help you visualize important metrics such as response time to requests and the number of closed tickets.
We know how to organize data to create informative dashboards so you can effectively analyze your department's work. By discussing the details of your project, we can suggest optimal solutions and necessary workflows for the specialty.
We will discuss the cost and timeframes after clarifying all the details to ensure that the final result meets your expectations.
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Правильно ли понимаю, что данные уже выгружен в Google Sheet. Нужно подключить эту таблицу к looker studio и настроить дашборд?
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