Job Vacancy: Customer Support Specialist
📍 Remote work | 🕒 Flexible schedule
The Transport and Freight Forwarding Company is looking for a attentive and communicative employee who will support clients at all stages of interaction — from the first contact to final approval and deal completion.
Responsibilities:
• Handle customer inquiries from various sources (website, email, social networks, etc.)
• Communicate with clients by phone: clarify details, discuss rates, cooperation terms, IP telephony is provided
• Enter and process information in the CRM system Bitrix24
• Coordinate rates and conditions with company managers
• Maintain constant contact with the client at each stage — up to deal completion
Requirements:
• Fluent in Polish, Russian, and English
• Experience communicating with clients is an advantage
• Confidence in phone negotiations
• Ability to work in CRM systems (preferably Bitrix24), but we will teach if needed.
• Self-organization and punctuality
We offer:
• Remote work from any convenient location
• Training and support at the start
• Flexible schedule and a reasonable volume of tasks
• Opportunity for growth in a stable international company
