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223 USD

Payment problem at axs.com (United Kingdom)

223 USD

Online Stores & E-commerce, Payment Systems Integration

3 out of 3

closed without completion

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Payment assistance is required at axs.com (United Kingdom).Axs.com is a website for the sale of tickets for various concerts and events throughout England, this site has an automatic protection system that for uncertain reasons does not accept payment.The site sees the card and sends the request to the magazine of funds, but immediately after that the payment error burns.From the territory of Ukraine to the page of any event you can enter only with a certain VPN or the error is burned and the page is not loaded, for example the page with the event: https://www.axs.com/events/521841/andra-traditional-2-tickets. The payment has been successful for a long time, but this mistake has occurred in the last 10 days.The attempts to create new accounts on the site axs, the use of other browsers, other devices, different cards for payment, other IP addresses do not lead to anything.We don’t just need to buy a few tickets on this service, we need to solve this problem on a constant basis, since we need to make purchases on this site 5-6 times a day and, if in the future this problem will be again, we could quickly solve it.Cheats working on prepaid request not to write, pay only through the site and only after the work is done.

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Proposals 2
Discussion 8

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Another 2 proposals concealed

Oleg Kuznetsov

вы не превысили лимит в 100 000 грн растрат в интернете? у моно есть ограничения

Vlad Khom

нет, оплачивали с валютных карт

Oleg Kuznetsov

а суппорт моно что говорит? ведь они видят почему отклонена транзакция

Vlad Khom

после подтверждения платежа к ним не приходит запрос на списания

Oleg Kuznetsov

https://www.reddit.com/r/zachbryan/comments/13or6d6/axs_payment_error/?rdt=42179 вы не первый с такой проблемой.... почитав о самой площадке... это маркетплейс для перепродажи билетов (люди раскупают очень быстро) тут вы ничего не сделаете, скорее всего баг на стороне сайта (но они никогда не признаются в этом) и какого-то решения (как вы хотите) просто нет... увы

Vlad Khom

Данная проблема у них была всегда, но до этого на протяжении 3х месяцев оплата проходила успешно.

Viktor Chikalyuk

Зайдите к ним в faq. Может там проблему сможете решить, или же попробуйте через paypal.

Vlad Khom

с paypal такая же проблема, советы поддержки сайта бесполезны

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Vlad Khom

Kharkiv 1

Payment problem at axs.com (United Kingdom)

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Support for online store, dropshipping

Website content filling, photo selection, and description creation.

Development of a sales AI agent for an online store on PrestaShop 1.6 with KeyCRM integration

Looking for a specialist in WordPress / WooCommerce automation

Restore TikTok Ads optimization for the goal "Purchase" (Web Conversions)