Unlocking Google Ads
The client has a concierge service for selecting watches. There were 4 appeals, all of which were rejected. Each appeal provided evidence and explanations — detailing each section of the site, where it is clearly visible that it concerns exclusively original watches.
However, the blocking is not lifted — the reason is stated as "violation of counterfeit policy". There has never been any replicas on the site, but all arguments are ignored.
The advertisement worked for only 3 days, there have been no leads or sales yet. The campaign was launched on an account where advertising had previously been done. All responses to appeals are automatic replies without explanations. There is no dialogue with support, emails are not answered substantively.
🔍 A certified Google Ads specialist is needed (preferably a Google Partner), who can help with the unblocking. Google simply does not want to review the case manually.
All appeals clearly stated that:
there are no counterfeits on the site,
there was no conscious violation of policies,
if something was violated unconsciously — we ask to inform what exactly to correct, and we will correct it immediately, even to the extent of removing entire sections of the site.
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1302 21 1 Hello, Milena!
I am a Google Partner. I will gladly help you with the unblocking. However, this may take some time, but I always see things through to the end.
I have repeatedly dealt with unblocking advertising accounts and merchant centers.
I can start working immediately.
Feel free to reach out!
I will be happy to cooperate!
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5210 111 4 Dear Milena!
I am Oleksiy, a certified Google Partner with experience in account unblocking. I understand your situation: the blocking of ads, despite your good faith, requires a careful approach. I will analyze your website, prepare new appeals that clearly communicate your security in selling original watches. My goal is to quickly and effectively restore your ads so that you can generate leads again.
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