Hello,
I am looking for a WOMAN who could assist with a phone call to the airline Condor on my behalf. Due to the language barrier of the accompanying person, Arkadiusz, I need support in resolving an issue with his reservation. According to the airline's policy, the conversation must be conducted in my name.
Situation description:
1. Reservation of a seat for Arkadiusz:
• We want to purchase seat 17H in Premium Economy class for both flights: Frankfurt-New York (FRA-JFK) and New York-Frankfurt (JFK-FRA).
• This seat should be next to my seat (17K). We want to sit together.
2. Adding a special meal:
• We want to add a “lactose-free” meal for Arkadiusz for both flights.
3. Payment issues:
• Arkadiusz's reservation was paid by bank transfer, which prevents the addition of extra services online. The airline requires payment by credit card.
• Please ask if it is possible to link my card to this reservation to pay for the seat and meal on his behalf. If not, I would like to know if there is an option for online payment or bank transfer.
Additional information:
• I can provide all reservation and payment details to facilitate the conversation.
• We want to resolve this matter as quickly as possible to ensure that the services are added before the trip.
Important:
The conversation must be conducted in my name, as the airline does not allow such matters to be handled by third parties.
Please submit your offers.
Thank you in advance for your help!
Best regards,
Gabriela
