Budget: 45000 PLN Deadline: 14 days
We can set up respond.io for the online store - channels, basic scenarios, dialogue distribution, tags, templates, processing rules, and AI agents for initial support or sales.
The estimate for the first stage is from 45,000 UAH and approximately 10-14 working days. We can provide a precise estimate after gaining access to the current respond.io and understanding which scenarios the AI should cover. Note, there is a nuance - an agent without a proper knowledge base and escalation rules quickly starts to respond nicely, but misses the point =/
> we create a map of inquiries and roles of managers
> we connect Instagram, Facebook, WhatsApp, Telegram, and the website
> we set up basic logic, statuses, tags, templates, routing
> we create an AI agent with a response base, limitations, and handover to a manager
> we test on typical dialogues to avoid surprises with live clients
Questions for accurate assessment
> is respond.io already purchased and are the channels already connected, or does this also need to be done from scratch?
> should the AI only respond to frequently asked questions, or should it also check orders, availability, delivery, and payment through integrations?
Similar cases from Ingello
> https://business.ingello.com/vorfahr - AI and process automation with agency logic
> https://business.ingello.com/eva - online trading and systematic automation around sales
> https://systems-fl.ingello.com - about us and the format of work on the marketplace--