Scriptologist
59 USD Identification of needs, identification of needs.
You need the nearest to the fighting situation, the shortest and powerful tool to work out new calls every day.
Client's review of cooperation with Aleksandra Petrova
ScriptologistEverything went great, work at the highest level.
Freelancer's review of cooperation with Sergey P.
ScriptologistI am pleased with Sergey. At the beginning of the project clearly formulated objectives, goals, expectations. The customer was always in contact and provided feedback quickly. I recommend Sergey to cooperate!
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Winning proposal7 days59 USD
1450 20 0 Winning proposal7 days59 USD
Hello to Sergey!My name is Alexandra, since 2016 I’m working in the field of optimization of sales departments.He developed about 100 scripts.
- Improved and adapted to the specificity of the company about 70 scripts,
- Personal training for effective negotiations of about 50 managers,
He has listened and evaluated in special checklists on the subject of the quality of more than 1,500 dialogue managers.The result: increased conversion in managers, at least, by 10% per cent, increased profitability of the direction: by 15-45%.I see your task in this way:
- FIRST FREE audit - survey (the owner of the company, the manager of the sales department), with the aim of understanding the current business process, shaping a vision of the script structure and telling you: on which blocks first to focus to stop losing customers!- Compatibility with you the concept (structure) of the script - filling its main blocks
- analysis of your product and current work (records of managers' dialogue, screenshots with correspondence, text templates, etc.)- the development of the first version of the script (with a description of the stages: contact establishment, identification of needs, presentation, work with objections, pre-sales, completion of the dialogue)
- providing a script for feedback and testing by the manager
Adjust the script and agree with you the final version.
… In addition to creating a script, it is also ready to help with:
Implementation of script in the work of managers
- accompanying the manager "for the hand" to stick to the script
- with the hearing and evaluation of the records of the manager's dialogue, in order to eliminate the "client slide" and the quality work by the manager in each stage of the dialogue
Please write in personal messages - we will discuss with you more in detail the tasks, times and costs of the implementation of the project.I'm looking forward to your message to get to work quickly.Good day to you!
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2 days25 USD
468 58 1 1 2 days25 USD
Welcome, I was interested in your project. I think he is able to perform the task at a high level. I have sufficient experience of working on scripts, experience of dealing with complaints in cooperation with LPR, legal and physical persons. I have successful experience in developing scripts for contact-center managers and CHAVO, RSV blocks.
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