Our website operates on the OcStore platform (please specify the version if you know it, for example, 2.3 or 3.0; if not, leave it as is).
Our previous developer has stopped responding, and we urgently need help from a responsible specialist in OpenCart/OcStore to solve two tasks.

Task 1 (Critical): Applications and orders are not coming through.
The main problem is that we have stopped receiving notifications about new orders and applications from the website to our email.
Clients call and report that they have submitted an order, some even successfully pay for it on the site, but we do not see these applications.
What needs to be done: Conduct diagnostics, determine the cause (SMTP settings, hosting issues, errors in the checkout module), and promptly fix the notification sending to the administrator and clients.

Task 2 (Content-related): Change working hours.
The website contains outdated information about working hours.
What needs to be done: Find where this is edited (in the admin panel or in the template code) and replace it with current information.

Requirements for the performer:

Confident experience with OpenCart / OcStore.
Understanding of mail protocols (SMTP, PHP mail) and the ability to diagnose issues with sending emails from the server.
Responsibility and promptness. It is important for us to resolve the order issue as quickly as possible.

In your response, please indicate your experience with OcStore and approximate timelines for when you can start diagnostics.

Update #1 from 24 January

Good afternoon!

Our website operates on the OcStore platform.
Our previous developer has stopped communicating, and we urgently need help from a responsible specialist in OpenCart/OcStore to solve two tasks.

Task 1 (Critical): No applications and orders are coming in.
The main problem is that we have stopped receiving notifications about new orders and applications from the website to our email.
Clients call and report that they have submitted an order, some even successfully pay for it on the site, but we do not see these applications.
What needs to be done: Conduct diagnostics, determine the cause (SMTP settings, hosting issues, errors in the checkout module), and promptly fix the notification sending to the administrator and clients.

Requirements for the performer:

Confident experience with OpenCart / OcStore.
Understanding of mail protocols (SMTP, PHP mail) and the ability to diagnose issues with sending emails from the server.
Responsibility and promptness. It is important for us to resolve the order issue as quickly as possible.

In your response, please indicate your experience with OcStore and approximate timelines for when you can start diagnostics.

Proposals 28

Andrey K.

1 287 1

Budget: 2500 UAH Deadline: 1 day

Hello. I work with OpenCart. I am ready to collaborate. Please contact me.

Andrii Shevchuk

9 0

Budget: 800 UAH Deadline: 1 day

Good day, I have been developing and maintaining sites on OpenCart for more than 8 years. I am ready to complete your order. I have encountered this, I will fix it in a couple of hours. Write to me, we will discuss!

Vladyslav H.

80 0

Projects 81
Rating -
Rating 2 881

Budget: 1000 UAH Deadline: 1 day

I can do it right now, the task is fully understood, write to me in private.

Maksim Piskun

5 0

Budget: 5000 UAH Deadline: 3 days

Good day. I have experience working with OcStore/OpenCart, including versions 2.x and 3.x. I can urgently diagnose the issue with not receiving orders and requests — I will check SMTP, PHP mail, hosting settings, and the order processing module to resolve the problem. I can also quickly update the working hours on the website. I can start immediately and finish in a short time.

Dmytro Nastych

11 0

Budget: 4000 UAH Deadline: 3 days

Hello.
I will conduct a diagnosis.
First, I will check the domain settings and the presence of the domain in spam filters.
In 90% of cases, the reason is this.
The OpenCart code is generally standard and almost always the problem is not in it.
I can change the working hours without problems; if not in the admin panel, most likely in the footer file or its localization.
Experience with OpenCart is over 10 years.
Feel free to reach out.

Andriana K.

11 0

Projects 14
Rating -
Rating 687

Budget: 2500 UAH Deadline: 2 days

Good day👋
Everything can be implemented from A to Z

EXPERIENCE OF WORK MORE THAN 7 YEARS

A lot has been implemented on Opencart, so everything can be done well
Feel free to contact us

Serhii Motchany

149 4

Budget: 1000 UAH Deadline: 1 day

Good day.
I can correct mistakes.
If you have any questions, you can write to me in private messages.

Vasil Homenko

331 0

Budget: 1000 UAH Deadline: 1 day

Good afternoon, I can fix everything, I will need access to the hosting and the admin panel.

Yevhen B.

63 5

Budget: 700 UAH Deadline: 1 day

Hello, I can fix these issues for you, I have been working with OpenCart since 2014.

Volodimir Bartosh

229 4

Budget: 1000 UAH Deadline: 1 day

Hello
I am ready to complete the tasks
See the reviews.
______________________

Vladimir B

35 1

Budget: 1200 UAH Deadline: 1 day

Hello. I am well acquainted with OcStore. I have also encountered and fixed the issue with sending emails. Feel free to reach out.

Tetyana V.

19 0

Budget: 1700 UAH Deadline: 1 day

Hello, Ivan!

Our IT company creates and improves websites that operate reliably, quickly, and solve specific business tasks for clients. We are engaged in developing websites "from scratch," as well as enhancing existing solutions, increasing their productivity and usability for your users.

We have experience in:
- developing responsive and fast websites on various platforms (WordPress, OpenCart, Shopify, WIX);
- integrations with payment systems, CRM, external services, and internal systems;
- optimizing website performance and security;
- setting up analytics and basic SEO tools;
- software development and automation of business processes: managing customer databases, resource accounting, automating repetitive tasks, integrations with third-party systems;

After the project is completed, we provide 14 days of technical support. During this period, we help adapt the system to your business processes and consult on any issues related to the completed work. This ensures that the developed solution operates reliably from the moment of launch and does not require additional adjustments.

We work in a structured and responsible manner - focused on results that align with your business goals.

Andrii Tokariev

46 0

Budget: 2000 UAH Deadline: 1 day

I will take on the task immediately: I will conduct a full diagnosis of OcStore, find and eliminate the reason why order and application notifications are not coming, check SMTP, PHP mail, server settings, and the checkout module, restore the correct sending of emails to the administrator and clients so that you can see all orders without loss again. I will also quickly find where the working hours are edited on the website and replace the information with the current one. I have practical experience working with OpenCart and OcStore, regularly solve problems with mail and hosting, work carefully, and bring the task to completion. I can start the diagnosis immediately after access is provided.