Google reviews
On the logistics company's website, we set up reviews through Google Merchant Center. On Google's side, everything has been configured, and we received confirmation from their manager that this can be and should work.
The logic of operation is as follows:
When a client pays for delivery, they are shown a notification asking if they want to leave feedback about the service. If they confirm that they want to, then depending on the range we set (at least one day), the client should receive an email with an offer to leave feedback.
The application itself works, and I can see it in Google Merchant Center, but the email does not arrive.
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The task is to ensure that it arrives.
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249 11 0 2 Good day! I am a fullstack developer.
I am ready to take on the work in the shortest possible time.
I have over 3 years of experience.
I am familiar with the task, most likely there are questions regarding the submission, but there is nothing serious, everything can be quickly fixed.
Examples of recent works:
https://danya1a.github.io/Projectweb/
https://grana-padano.com.ua/
leselyx.com
https://store.iland.ua/
… aidini.in.ua
aboutcoffee.com.ua
copycenter.in.ua
vozugerhouse.com.ua
ekojar.com.ua
Let's get in touch for further actions.
Always in touch!
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1212 7 0 Good day!
My name is Ruslan, I am a full-stack developer with experience in integrations with Google services, including Google Merchant Center, Google Reviews, and email systems.
I have reviewed your task — it looks like an issue at the stage of triggering the email or its sending (possibly an incorrectly set template, or a problem with SMTP/sender/structured data compliance).
🔍 What I can do:
Conduct a technical diagnosis of the entire logic from the moment of the client's consent to the expected email.
…
Check whether the request is sent to the email, and if there are any errors in the response from Google or the email service.
Ensure that everything complies with the documentation of Google Reviews and Google Customer Reviews.
If necessary — debug or change the logic of email/request formation.
🛠 I can also set up logging to see in real-time whether the email is being sent, and what might be causing the issue.
I have experience working with email services, Google APIs, PHP/JS environments, and WordPress (if your site is on WP).
I would be happy to take on the task — I can quickly understand the issue and propose a solution.
Best regards,
Ruslan
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