AI Call Transcription & QA Scoring Pipeline with Sentiment Analysis
Built a pipeline where a Google Drive trigger detects new call recordings, Whisper transcribes them, an AI Agent scores the call against a QA rubric and analyzes sentiment, results log to Google Sheets, and flagged calls escalate to a manager via Telegram with an approval step. Stack: n8n, Whisper/AssemblyAI, AI Agent, Google Sheets, Telegram Bot API.
#n8n #automation #AI #ШІ #QA #аналізтональності #transcription #Whisper #callcenter #контролькачества #TelegramBot #GoogleSheets
This is a personal/training project built during my AI Automation program. Data and scenarios shown are sample/test data, not from a paying client.
Built a pipeline where a Google Drive trigger detects new call recordings, Whisper transcribes them, an AI Agent scores the call against a QA rubric and analyzes sentiment, results log to Google Sheets, and flagged calls escalate to a manager via Telegram with an approval step. Stack: n8n, Whisper/AssemblyAI, AI Agent, Google Sheets, Telegram Bot API.
#n8n #automation #AI #ШІ #QA #аналізтональності #transcription #Whisper #callcenter #контролькачества #TelegramBot #GoogleSheets
This is a personal/training project built during my AI Automation program. Data and scenarios shown are sample/test data, not from a paying client.