Increased efficiency of sales department
Company: "TARAN" - Legal Office
The problem of the company (the task):
Increase the conversion
Motivation for employees
Increase the QVD
Training and training employees.
Increase efficiency of working with the customer base
Decision on this company (accomplishments):
- Improved and adjusted the KPI (Usability and Efficiency Coefficient), implemented the daily schedule and daily report
Improve the quality of the manager’s work
Improve the quality of the manager’s dialogue with customers
- Increased QVD (quality of dialogue) and number of target calls
Increased conversion
Control and enhance the efficiency of working with customer base
For account: achieving expected results, detection of deviations and their elimination, control of managers' work, increased conversion
The problem of the company (the task):
Increase the conversion
Motivation for employees
Increase the QVD
Training and training employees.
Increase efficiency of working with the customer base
Decision on this company (accomplishments):
- Improved and adjusted the KPI (Usability and Efficiency Coefficient), implemented the daily schedule and daily report
Improve the quality of the manager’s work
Improve the quality of the manager’s dialogue with customers
- Increased QVD (quality of dialogue) and number of target calls
Increased conversion
Control and enhance the efficiency of working with customer base
For account: achieving expected results, detection of deviations and their elimination, control of managers' work, increased conversion