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  1. Freelancers

Anastasiia Versetti

Offer Anastasiia work on your next project.

Ukraine Kyiv, Ukraine
2 months 27 days back
Available for hire available for hire
on the service 6 years
Client profile
    Freelancer Anastasiia V. — Ukraine, Kyiv. Core skill — Client Management & CRM, Enterprise Resource Planning (ERP)

    Rating

    Successful projects
    No data
    Average rating
    No data
    Rating
    333
    Client Management & CRM
    64 place out of 317
    Enterprise Resource Planning (ERP)
    127 place out of 874

    Language proficiency level

    Українська Українська: fluent
    Русский Русский: fluent
    English English: advanced
    Deutsch Deutsch: pre-intermediate
    Italiano Italiano: pre-intermediate

    CV

    I work with the operational side of online businesses.

    I focus on processes, structure, and day-to-day operations when a business is already running but still relies on constant hands-on involvement from the founder.

    My focus is not “optimization for the sake of optimization” or one-off tasks.
    I build an operational system where:

    • roles and responsibilities are clearly defined,

    • processes run consistently,

    • decisions don’t get lost,

    • the business continues to function without the founder’s constant presence.

    I don’t replace the founder in the business —
    I remove manual control where it has become inefficient.

    I most often work with:

    • online services and schools,

    • growing teams,

    • founders who want to stay involved without constantly putting out fires.

    My work format includes operational support, audits, and building and maintaining processes.
    I work calmly, systematically, and with a long-term perspective.

    Skills and abilities

    Programming

    Services

    Promotion


    Administration

    Outsourcing & consulting

    Translation

    Portfolio


    • Operational stabilization and optimization of processes for an online school

      Project for establishing operational order in an existing online business in the education sector.

      The business was already operational and had a team, but the operational part was overloaded with manual solutions: some processes existed "in the head," responsibility was blurred, and the owner and administrators were constantly involved in minor operational issues.

      … Task:
      reduce the operational burden on the owner;
      structure current processes without a complete business overhaul;
      bring order to the daily operations of the team;
      ensure stability of work without constant manual control.

      What was done:
      analyzed current processes and operational "bottlenecks";
      described key operational scenarios (lesson launches, customer interactions, replacements, force majeure);
      documented roles and responsibilities within the team;
      organized communication tools and working channels;
      optimized the use of CRM and internal spreadsheets;
      implemented regular operational control points;
      created simple and clear operational documentation for the team.

      Result:
      the number of manual interventions in daily work decreased;
      the team received clear rules and action algorithms;
      the owner ceased to be the sole decision-making point;
      the business began to operate more stably even during peak periods.

      The project allowed the business to transition from a "reactive" mode of operation to a calmer and more predictable operational format.

    • Building an operating system and CRM for an American startup

      Enterprise Resource Planning (ERP)
      At the start, the business operated in a completely manual mode: processes were not documented, there was no CRM, communication was conducted through several tools without a unified logic, and the owner was constantly involved in daily operational work.

      Tasks:
      build an operational system from scratch;
      … implement CRM according to business processes;
      set up integrations between tools;
      reduce manual control from the founder;
      ensure transparency of processes and responsibilities.

      What was done:
      an operational audit was conducted and actual processes were described;
      an operational model was designed for the outsourcing service format;
      CRM was implemented (logic of leads, clients, deals, stages);
      integrations were set up between CRM, email, application forms, and communication tools;
      roles, areas of responsibility, and operational rules were described;
      basic operational documentation for the team was created;
      regular operational control was established without micromanagement.

      Result:
      the business received a single operational system instead of chaotic manual actions;
      the owner was able to step back from daily operational control;
      the team began to work according to clear rules;
      processes became predictable and scalable.

      The project laid the foundation for further business growth without overloading the founder.
      #operationalmanagement #CRM #businessprocesses #startup #automation #operations #marketing #outsourcing #processes

    • SEO optimization of the website to increase organic traffic

      Search Engine Optimization (SEO)
      A comprehensive set of works on SEO optimization of the client's website was carried out, resulting in an increase in organic traffic and improved visibility of the site in search engines.

      Project tasks:
      Increase the site's positions in search results for key queries.
      … Increase organic traffic.
      Improve the technical condition of the site to speed up loading and enhance user convenience.
      What was done:
      An SEO audit of the site was conducted, identifying errors and issues.
      Meta tags (title, description) for key pages were optimized.
      In-depth keyword research was conducted, and relevant queries were integrated into the content.
      A strategy for internal linking was created.
      Images were optimized to reduce page loading times.
      Recommendations for creating quality content (articles, blogs, product descriptions) were prepared.
      Google Analytics and Google Search Console were set up to track results.
      Results:
      Organic traffic increased by 65% over 3 months.
      The site's positions in Google improved: 25 key queries made it to the TOP-10.
      Page loading times were reduced by 30%.
      Bounce rate decreased by 12%.

      #SEO #organictraffic #websiteoptimization #marketing

    • Launching targeted advertising to increase sales

      Social Media Advertising
      As part of the project, a successful advertising campaign was conducted using targeted advertising to increase sales and attract new customers.

      Project tasks:
      Increase sales of goods/services through social media.
      … Attract a new active audience to the client's page.
      Optimize the advertising budget.
      What was done:
      An analysis of the target audience was conducted with details on interests, geography, age, and gender.
      Advertising campaigns were created and set up in Meta Ads Manager (Facebook and Instagram).
      Bright and engaging creatives (static images and short videos) were prepared.
      Effective ad texts were written with an emphasis on the benefits of the product.
      Retargeting was set up to bring back users who interacted with the brand but did not make a purchase.
      Testing of several audiences and ad formats was conducted to identify the most effective ones.
      Regular adjustments were made based on data analysis (CTR, CPA, ROI).
      Results:
      Key metrics for 1 month of work:

      Reach: 150K users
      Number of clicks: 12K
      Average cost per click (CPC): 2.30 UAH
      Cost per acquisition (CPA): 80 UAH
      Subscriber growth: +5K new subscribers on Instagram
      Sales increase: +40% in a month
      Features:
      The advertising campaign showed excellent results due to clear audience segmentation and high-quality creatives. The average cost of acquiring a customer decreased by 15% compared to the previous period.

    • Launching contextual advertising to increase traffic and conversions

      Contextual Advertising
      Launching contextual advertising to increase traffic and conversions — example of freelancer's portfolio work in category Contextual Advertising
      As part of this project, I launched a contextual advertising campaign aimed at increasing traffic and improving conversions on the client's website.
      Tasks
      Attracting quality traffic to the site.
      Optimizing cost per click (CPC) for maximum ROI.
      … Analyzing the audience and creating effective advertisements.
      What was done:
      Conducted an analysis of the target audience and competitive environment.
      Set up advertising campaigns in Google Ads, covering both search and display networks.
      Developed the campaign structure with segmentation by keywords and audience segments.
      Wrote persuasive ad texts and selected quality creatives.
      Optimized bids and targeting settings to increase click-through rate (CTR).
      Implemented an analytics system to track campaign performance metrics.
      Result:
      Metrics for December 2023:
      Number of clicks: 2.1K
      Impressions: 24.1K
      Average cost per click (CPC): 12.67 UAH
      Total campaign cost: 26.6K UAH
      Increased traffic to the client's website by 37% compared to the previous month.
      Achieved a 25% growth in conversions due to quality traffic and relevant ads.
    • 220 USD

      Proofreading and editing scientific articles for a scientific journal

      Text Editing & Proofreading
      Proofreading and editing of 8 scientific articles on biology before their publication in an international scientific journal. Special attention was paid to the correctness of terminology, grammar, and style.
    • 125 USD

      Rewriting articles for a blog of a technology company

      Rewriting
      The client has requested to revise 10 technical articles for their corporate blog. The main goal is to make the texts more readable and understandable for a wide audience, while maintaining technical accuracy and depth of information.
    • 226 USD

      Rewriting

      Rewriting
      I did a manual rewrite after artificial intelligence. 15000 characters
    • 181 USD

      Translation of a scientific text from Ru to Eng

      Text Translation
      The project needed to be completed as quickly as possible, it is a specific project in the field of medicine, I cannot disclose the name due to confidentiality policies. I managed to finish it in just under a day, the client was completely satisfied, the project met all the requirements.
    • 248 USD

      Writing a short story in the fantasy genre

      Copywriting
      The client asked me to write a 5000 word short story in the fantasy genre for publication in a short story collection. The work involved creating a unique world, characters and plot.
    • 440 USD

      Writing a script for a training video on the use of the software

      Script Writing
      The client requested a script for a training video that would demonstrate the key features and capabilities of the new software. The video was intended for use in webinars and training courses.
    • 172 USD

      Creating advertising texts for an online store of women's clothing

      Copywriting
      Development of texts for advertising campaigns on social networks and on the website of an online store. The main focus was on creating attractive and selling product descriptions, as well as writing slogans and calls to action.

    Activity

      Latest proposals 10
    CRM Project Manager / CRM Product Manager
    451 USD
    CRM expert for automation of processes in the European CRM Kommo (analog of AMO crm)
    150 USD
    Set up Google Sheets and train on how to work with them.
    45 USD
    Setting up the Trello (or similar) workflow control system
    113 USD
    Set up Instagram/Facebook/Telegram
    90 USD
    Setting up and Launching Google and Facebook / Instagram Ads
    113 USD
    Advertising Campaign Check
    68 USD
    Client work
    181 USD
    AI Implementation Specialist for Online Store
    226 USD
    Audit of the advertising campaign in Google Ads
    90 USD