AI & Machine Learning · Client Management & CRM
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AI & Machine Learning · Client Management & CRM
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Project Management · Online Stores & E-commerce
…is consulting and systematic problem-solving. We have a deep understanding of business processes and never impose cookie-cutter tools. First, we conduct an audit to understand your operations, and then we adapt and develop a tailored solution for your exact needs. You communicate with me as a single point of contact (Product Owner / Tech Lead), while I manage the execution within our team. Client Project Management: Worksection / Notion…
to solve business challenges and automate processes. • Business process modeling: as-is and to-be documentation in BPMN notation (Visio, Draw.io, Bizagi Modeler), tabular formats, or textual formats. • Requirements prioritization and change management: aligning with clients and managing requirement updates. • Project planning: creating project timelines, backlogs, and scope definitions using Worksection, Bitrix24, Trello, and Notion…
Client Management & CRM · Hybrid Mobile Apps
Adalo, Glide: Development of web applications and platforms for online business. Notion : Creation of individual work areas and databases for information organization. PipeDrive, HubSpot: CRM systems and their automation. Projects he worked on: Created a system for automatic processing of customer orders through an online store using Make and Airtable. CRM for small business: developed a simple and effective CRM on the Notion…
Client Management & CRM · AI Consulting
Conducting an audit of the work of sales managers — Creation of the KPI table — Weekly collection of KPIs — Analysis of the KPI table — Recommendations for improving KPI indicators — The ability to decompose (decompose) a large task into several simple understandable sequential steps — Ability to plan — Ability to prioritize tasks — Ability to explain complex things in simple terms Education, trainings, courses 2005 - 2010 Kharkiv Nation…