1. What happened
29.07.2025 eBay blocked our account and sent the following message:
Dear ******,
eBay regularly evaluates eBay seller accounts. Regarding your account, we noticed that your account's performance and activity may pose a risk to the eBay community. To protect the eBay community, we have applied the following restrictions to your eBay account in accordance with the eBay User Agreement and eBay policies:
(a) Your selling privileges are limited. Therefore, you will not be able to create new listings or edit existing listings on any eBay site; and (b) Your payments have been suspended.
Reason for restriction: High sales risk.
The safety of our community is our priority. We appreciate your understanding on this matter.
Sincerely,
eBay
2. About our account.
- Our account has Ukrainian registration since 2023
- We send products of our own production to the USA
- We have a 100% seller rating
3. My assumptions about the reason for account blocking
I suspect that the account may have been blocked due to changes in advertising activity: initially I reduced the advertising spend percentage, which led to a decline in sales, and then I sharply increased it, and sales grew again.
At the same time, my BBR and INR were normal, there were no returns or complaints from buyers.