Integration of CallsApp with AI Calling and CRM
Integration of CallsApp with AI Voice Calling and CRM
Description:
It is necessary to set up a system where calls to clients are made by a voice AI according to a script, and the manager connects only at the stage of processing the result.
Technical Specifications:
Connect the CallsApp API for incoming and outgoing calls.
For incoming calls, search for the client in the CRM (getContact).
For outgoing calls — initiate the AI call and transmit call data to the CRM (setCall).
Obtain a list of internal numbers (extensions/all).
After the call, generate and attach a summary of the conversation to the order.
Requirements:
Experience working with the CallsApp API.
Skills in CRM integration.
Experience in implementing voice AI bots.
What we will provide:
Access to the CallsApp API.
Conversation script.
Test access to the CRM.
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10 days223 USD
475 5 0 10 days223 USD
Hello Maxim.
We are ready to implement your project)
To properly assess the project, please clarify whether there is already a ready-made AI call service with an API that needs to be integrated, or if the development of such a service from scratch is required?
The price and deadlines are conditional, as we need clarifications.
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1 day22 USD
427 1 0 1 day22 USD
Good day.
We are engaged in personalized development of AI solutions. In particular, we have a number of cases for integrating voice assistants for incoming/outgoing calls.
We will study the CallsApp service, this is not a problem. As far as I understand, the setup needs to be done within this service with the integration of your ecosystem?
Why look for a contact in GetContact? We can simply save the number, poll it, and then enter all the data into your CRM system.
For outgoing calls, initiate the call with AI and transmit the call data to the CRM (setCall). For incoming calls, do we not create a client card in the CRM? Only for outgoing?
After the call, generate and attach a summary of the conversation to the order - this is what I mean, after briefing the client we will create a client card in the CRM system and add all the data according to the dialogue (summarized)
…
For your project, we need to understand what kind of product/service it is, what the proportion of incoming/outgoing will be, where the database for outgoing calls will be stored, what CRM system you have, in what language we will create the model, etc.
Please write to me privately, we will discuss the details.
Thank you!
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