Integration of VAPI AI with PBX and development of CRM for the office
We need a specialist who can help understand the operation of VAPI AI, integrate the service with the company's PBX, and develop a CRM system tailored to our needs.
The project is aimed at office employees who need a convenient system for working with clients and automating communications.
The successful result will be evaluated based on the following criteria:
correct integration of VAPI AI with the telephone system;
development and implementation of a CRM with a user-friendly interface for employees;
stable operation of all functions in real office conditions;
increased efficiency of communication and speed of request processing.
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Good day! 👋
I have experience in developing CRM systems and integrating external services with PBX (Asterisk, FreePBX, Twilio, Voximplant, etc.). I have worked with AI APIs, including VAPI AI, OpenAI, and similar solutions, for automating call processing and customer inquiries.
🔹 What I can offer:
Integration of VAPI AI with your telephone system (via SIP/REST API).
Development of a custom CRM tailored to your business processes (customer management, call history, integration with email/messengers).
… User-friendly interface for employees (React/Next.js) with a focus on speed.
Backend on Python/Node.js with secure data processing.
Setup of logging, analytics, and scaling.
❓ For clarification:
What specific PBX are you currently using (Asterisk, 3CX, Binotel, other)?
Is the CRM needed as a web application or with a mobile version as well?
Is integration with other channels (email, Telegram, WhatsApp) required?
Here are similar projects implemented:
https://business.ingello.com/platforma - complex corporate systems - CRM ERP WMS PDM HRM BPM
https://business.ingello.com/forma-wms - warehouse network, movement accounting, transit, overhead costs, stages, returns, defects…
https://business.ingello.com/prodom - program and maps for HOA (management of residential complexes)
https://business.ingello.com/taxer - automation of tax accounting and submission
https://business.ingello.com/istoriya-sozdaniya-programnogo-obespe4eniya-dlya-rieltorskogo-agentstva - program for managing a real estate agency
https://business.ingello.com/dent-ingello - program for managing a dental clinic
https://business.ingello.com/europe - program for managing a holding (real estate, HOA)
https://business.ingello.com/busticket - corporate system for a transport company
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https://business.ingello.com/city-ingello - mapping service and admin panel for commodity business (management of points)
https://business.ingello.com/fractal - automation of corporate software development
I am ready to propose a solution architecture and implementation stages so that your team receives a stable and convenient tool for work 🚀
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Hello, I worked on integrating CRM with a VoIP service, helped improve communications for 15 people, increased request processing speed by 30%.
What phone solution are you currently using, and do you plan to keep the current PBX when integrating with VAPI AI?
I suggest we get in touch, I will consult you for free on the technical side and we will create a development plan + I will tell you about my team!
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93843 1268 1 10 Hello. I have extensive experience with Node.js/Python. I am ready for collaboration.
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252 Hello!
I specialize in the implementation, configuration, and technical support of CRM systems for over 6 years, as well as performing integrations with websites and other services.
I have reviewed your task, but I will be able to provide a price and timeline after clarifying the project details.
I am ready to start immediately after agreeing on the details.
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