Analysis in CRM
For a day / a week / a month.
How many new lead
from which source.
Which advertising campaign is sent to lead
% callability to the leads (out / lifted tube)
Report for each manager on the duration of the conversation hours
in qualified call centers
Conversion of sales from new lead to consultation
Conversion of sales from consultation to service
% no income to the service "call in return to the service with indication of the reason to measure % confirmation how much we sold and how much in fact came"
Sales of Crosseling
Call - in lost leads with indication of the cause of loss
Coal in discount also affects the revenue strongly, measure
Statistics in the borne (see checks per week)
Set a Prognosis of Sales
I look forward to your suggestions, all good!
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