Operator / Call Manager and Marketplace Operations Manager
We are looking for a responsible and attentive person who will work with clients on the marketplaces Rozetka, Epicenter, Kasta, Prom.
Currently:
- Before the New Year, we sold drop-shipped products, now we are transitioning to selling only our own products.
- A batch of products has already been purchased, listings are being added, calls will start coming in soon — approximately 20 orders per day.
- Main tasks: handling calls and chats, resolving issues with problematic orders, returns, etc.
Requirements:
- Be available at the required times and respond quickly to customer inquiries.
- Not just an operator, but a manager who can resolve complex situations and find solutions.
- Ideally: monitor the market, products, trends, and everything related to the store and assortment.
- Responsibility, attentiveness, and a desire to grow in e-commerce.
Conditions:
- Work through Safe.
- The workload at the start is a bit light, but as orders grow, the volume of work may increase.
If you know how to work with clients, can quickly adapt, and want to participate in the development of the store — we are waiting for your resume!
If you want, I can create an even more appealing version that will attract candidates and emphasize that this is not just calls, but a real opportunity to grow in e-commerce.
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2 days22 USD
96 2 days22 USD
Good day, I have experience in the sales of building materials, including through an online store. Technical education. I can start working.
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1 day16 USD
415 8 1 1 day16 USD
I wish you good health. I can take on your project! I have experience working with this marketplace. I will complete it quickly and efficiently. I suggest discussing the details in private messages!
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30 days335 USD
124 30 days335 USD
Good day. I am interested in your vacancy. I would be happy to collaborate with you. I have experience working with marketplaces and solving customer issues. My resume https://www.work.ua/jobseeker/my/resumes/view/?id=9015469
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1 day16 USD
339 1 0 1 day16 USD
Good day
I am interested in your offer because it is not just about working with orders, but participating in building a full-fledged e-commerce direction.
I have experience working with marketplaces (Prom / Rozetka), processing orders, communicating with clients, and resolving disputes. I understand how important it is:
• to respond quickly and keep the client in dialogue
• to work correctly with returns and complaints
• to maintain the store's rating
• to see not just the order, but the overall picture of sales
I am not just an "operator." I am interested in the logic of sales, the assortment, the competitive environment, and the growth points of the store. I can:
— communicate in chats and by phone
… — control problematic orders
— analyze reviews and weak points
— monitor competitors and prices
— provide suggestions for improving product listings
I quickly navigate the interfaces of marketplaces and CRM, pay attention to details, and understand that in e-commerce speed and responsibility are critical.
I am ready to discuss the schedule and format of loading.
I would be happy to become part of the team and grow together with the project.
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