Организовать call центр

1. Choose a service 2. Configure the service 3. Create a template 4. Upload the database 5. Check functionality and deliverability (and avoid going to SPAM) 6. Send a one-time mailing to 1000+ subscribers please write your financial proposals and deadlines

Task: • Find 100–150 contacts of decision-makers (not general company numbers, but personal contacts with direct phone numbers) • First contact with potential client: email and/or calls • Record results and statuses in CRM Requirements: • Experience in B2B lead generation and cold contacts (email, calls) • Proficient in English or German • Independence, systematic approach to work, regular reporting

We are looking for a specialist with experience in the industrial, construction, or technical B2B sector, who has practical experience in cold lead generation and independently organizes the client search process. Within the project, it is necessary to: find potential clients (general contractors, HVAC integrators, manufacturers of metal structures, metal surface treatment companies); collect contacts of responsible persons; make initial contact via email and cold calls; qualify leads and pass on potentially interested clients; maintain a contact database in CRM (TeamSale) or transfer it in an agreed format. Task: Process a data table that already contains 100 companies. Work for 2-3 weeks with a workload of 2-4 hours (via Safe). Experience working with companies in the industrial sector and understanding the specifics of contracting and construction projects in EU countries will be an advantage.

Call 300 contacts and offer job vacancies, then refer them for an interview. The vacancies are in production, and we provide reservations. 500 UAH per person who reaches employment. It’s best if you are located in Lviv; I can provide a separate office.

Develop a Telegram bot for receiving and processing customer inquiries, as well as a web administrative panel for managers. The Telegram bot should provide a modern and convenient communication format, similar to the Monobank support service: displaying an inquiry counter (under the nickname), confidentiality (clients have access only to this chat, other users are restricted), a convenient chat with the manager, and an intuitive interface for the user. The administrative panel should provide managers with full functionality for effective work with inquiries, including their distribution, maintaining a communication history, changing application statuses, and internal interaction. Special attention should be paid to the analytical module, which will allow tracking key performance indicators: inquiry statistics, first response speed, average application processing time, productivity of each manager, inquiry conversion, team workload, and other KPIs for assessing service quality. We have attached a more detailed technical specification in the format of Google Sheets for your review (in addition to the specification itself, other sheets contain deadlines and other questions that may interest you).