Increasing the conversion of the sales department
We are an online store for women's clothing on Facebook and Instagram.
We have about 1000 dialogues a day. The task is to build the most appropriate conversation logic, considering the characteristics of our audience, to increase the conversion from inquiry to sale. Advertisements without prices. Usually, all conversations start with the question "price?". We need to work out the communication logic as much as possible so that people "drop off" as little as possible at this stage.
The second point of customer loss is the prepayment question. How to approach this so as not to lose conversion to sales as well.
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Добрый день, напишите мне в лс, для дальнейшего обсуждения вашей ситуации, и максимально быстрого решения
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З точки зору клієнта - ви втрачаєте значну кількість покупців вже лише через те, що не пишете ціну під товаром. Багато хто принципово не пише із питанням стосовно ціни, бо людей нервує цей байт на діалог, а серед тих, хто пише - багато нецільових лідів, бо люди не можуть відразу оцінити, по кишені їм річ чи ні, тому на цьому етапі багато хто може відпадати. Не варто набивати купу ледь теплих лідів, які швидко охолоджуються, лише заради більшої кількості діалогів.
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