Assistance in creating a full-fledged AI assistant for a boutique hotel

Good morning,

I have reviewed the assignment regarding the creation of an AI assistant for a hotel boutique — it is an interesting and valuable project that aligns well with my experience.

Valuation: 8,000 – 12,000 PLN net (one-time), depending on the scope of integration and the number of supported languages. Deadline: 4–6 weeks.

I carry out projects of this type based on proven language models (e.g., GPT-4 / Claude), integrating them with booking systems, hotel PMS, and communication channels (chat on the website, WhatsApp, email). I ensure that the assistant not only answers questions but also genuinely relieves the staff and increases booking conversion.

I have already implemented AI solutions for the service industry — I know what to pay attention to in order for the bot to be useful, rather than just a "gadget." Selected implementations can be seen at: https://soft-synergy.com/portfolio
…
I would be happy to schedule a short online meeting — this is not just a conversation about the project, but a full consultation, after which you will receive a detailed report and a binding offer. This is a good starting point for making a decision.

Antoni Seba
soft-synergy.com

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Good day, I have experience in writing text. I am ready to complete your task quickly and efficiently. I would like to discuss the details of the work in order to get started on it.

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Hello!
Thank you for the detailed project brief. The project is perfect for automating the "blind spots" of the reception (8:00 PM – 8:00 AM). Below are the answers to your questions and our assessment.
1. Technical Implementation (Architecture)
• WhatsApp Business API: Yes, we will transfer your current number without any issues.
• SMS via API: Technically, porting the current number is possible, but in Italy, it involves lengthy bureaucracy. It is faster and more reliable to rent a virtual number (+39) from Twilio for messaging, setting up call forwarding to your main number.
• Architecture: Hybrid. We will build the AI core on n8n. For the reception, we will connect an Omnichannel Inbox (e.g., Chatwoot) to combine all channels in one window and allow the administrator to easily intercept dialogues (Human Handoff).
• Booking / Expedia: They do not provide a direct API. We will set up a connection through a third-party aggregator (e.g., Channex) or by parsing email addresses from the platforms so that the AI can respond directly in their chats.
2. Options, Timelines, and Costs
We offer two implementation formats (Stages: audit, AI and knowledge base setup, n8n + Inbox integration, testing):
… • Option 1: Full Omnichannel ($2000 | 4-5 weeks)
Connecting all channels (WA, SMS, Email, OTA). Deep integration with PMS 5 Stelle (booking checks, Pre/Post-stay triggers). Smart AI with context memory + Unified Inbox for staff.
• Option 2: MVP / Quick Start ($1000 | 10-14 days)
Focus on WhatsApp and Email. The AI assistant works based on a knowledge base (FAQ, self check-in instructions), without deep two-way synchronization with PMS. Basic Inbox.
3. Monthly Expenses (Infrastructure)
Approximately $80–$150 per month. This includes payment for Meta dialogues (WhatsApp), SMS provider rates, OpenAI tokens, and subscriptions to linking services. Payments are made directly to the platforms.

Ready to start working right now!

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Hello, Yulia!
I have reviewed the technical specifications. We can implement the AI concierge through the n8n service or write it through code.

Hello! I looked at your technical specifications — the task is absolutely feasible and very appropriate for a hotel with 15 rooms; it will significantly relieve the reception during non-working hours.
I will answer your questions in order:
Number and channels: We will keep your current number. We will transfer it to the official WhatsApp Business, and SMS will be connected through a special gateway. This way, the AI will be able to see messages from both channels in one place.
Architecture: I suggest creating a "unified brain" for all channels. It doesn't matter where the guest writes — in Booking or WhatsApp — the AI will remember the history of communication with them.
Integration with Booking/Expedia: This can be done either directly through your 5 Stelle system (if it sends messages) or through an aggregator. This is the most reliable way.
Approximate price range:
… Standard option around $1,500. Timeline — 3 weeks.
Premium option around $3,500. Timeline — 4–5 weeks.

Write to me. We will discuss the details and nuances of the setup.

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Hello! I want to supplement the general answers with specifics.
I have implemented a similar project — an AI bot for business with automatic application processing, a database, and transfer to the manager (case Ivan-Logistic). The stack is the same: n8n + AI agent.
For your project, I see one non-trivial point — integration with 5 Stelle PMS. This is an Italian system and it does not have a direct API, but there is a solution through webhook + email parsing. This is solvable.
I propose a specific MVP in 2 weeks:
— WhatsApp Business API (360dialog) + Email + AI based on GPT-4
— Pre-arrival / In-stay / Post-stay scenarios
— Transfer of complex cases to the reception during working hours
The second stage — connecting Booking/Expedia through the Channex aggregator.
Price range: MVP $450, full launch $950. Monthly API costs — $30–60.
… I am ready to show the architecture with a diagram.

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Hello. We are ready to implement your project. We have experience in creating AI assistants. I will send the cases in a private message.

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Good day!
The task is clear, I am ready to help with the implementation of an AI concierge for the hotel.

I have experience working with AI assistants and integrating messaging platforms (WhatsApp, SMS, email, OTA). It is possible to combine all channels into a single system where AI will assist guests before check-in, during their stay, and after check-out.

I am ready to propose the architecture of the solution, implementation stages, timelines, and two options for implementation (full and simplified).

I would be happy to discuss the project details.

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Good day. I am ready to complete this project as I have extensive experience in application development.

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Hello, Yulia!

I carefully studied your technical specifications for the AI concierge. I see that colleagues in their responses suggest building the system using visual builders (n8n/Make). This is fine for simple tasks, but for a reliable AI assistant that needs to consistently route messages from 5 channels and make requests to your PMS (5 Stelle), I propose to write a fault-tolerant backend in Python and deploy it on a cloud server (AWS/Linux).

I will immediately answer your question (p. 4.1):
Yes, transferring the current number to WhatsApp Business API is fully feasible. We will remove the regular WA account on this number, free it up, and register it in Meta Business Manager (either directly or through a provider like Twilio).

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ready to help you out with this

will send you previous work in chat - to make sure we match

Hello, Yulia! Your task is completely clear to me, I am ready to develop an AI assistant for you on the N8N platform, write to me - we will discuss the details and deadlines with you.

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Hello!

I specialize in exactly these types of projects - AI + communication automation. I work with n8n, Make.com, WhatsApp Business API, OpenAI/Claude API. Everything described is feasible. Migration of WhatsApp to Business API, SMS through Twilio, AI concierge at all stages of the guest journey, integration with PMS. There are nuances with Booking/Expedia (there is no open API), but it can be resolved through aggregators.

I can prepare a detailed technical proposal.

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Hello. I can help with the design and implementation of an AI assistant for a boutique hotel with omnichannel logic: WhatsApp, SMS, Email, Booking, and Expedia. I understand the limitations of the current infrastructure and can offer a realistic architecture with a phased launch: first MVP, then full automation.

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Good day!
I have significant experience in integrating AI solutions and developing assistants. I am ready to help in creating a fully functional AI assistant for your boutique hotel. I am an expert in working with APIs, external services, and databases, which is critical for successful implementation.

I suggest discussing the details in a private message.

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I am among the top 10 developers in the category of "Artificial Intelligence and Machine Learning" among ~2100 specialists on the platform.
I guarantee:
- Fast and high-quality task execution
- Strict adherence to deadlines
- Regular communication throughout the entire process
I would be happy to discuss the details of your project in private messages.

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Good day! I have thoroughly reviewed the technical specifications. The project is entirely feasible, I have experience with WhatsApp Business API and omnichannel bots.

Briefly on key issues:

Feasibility:

Transferring the number to WhatsApp Business API — yes, the procedure is standard through BSP (360dialog/Twilio), takes 1-2 days
SMS through API without changing the number — yes, through Twilio/Vonage with the existing number linked
Architecture:
…
Omnichannel hub (central server) + GPT for generating responses based on the hotel’s knowledge base
A single inbox for staff with the ability to intercept the conversation in AI
OTA integration:

Booking/Expedia — through their Partner API or aggregator (TripAdvisor/Guesty Connect)
I am ready to prepare a complete estimate with architecture, stages, timelines (MVP + full launch) and a price range in two options, as you requested. 50 USD, 2-3 days.

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