Budget: 27000 UAH Deadline: 20 days
Hello, Irina!
I am ready to design and implement a stable integration of WhatsApp Business API, Telegram, Viber, and CRM for processing leads from advertising.
I propose to work only through official APIs and verified providers — without gray emulators and mass accounts. This will allow us to centralize communication, distribute inquiries, maintain interaction history, control managers, and minimize the risk of blocks.
My relevant experience includes Telegram bots, API and webhook integrations, server automation, e-commerce processes, employee roles, logs, and administrative panels. I will not claim non-existent cases specifically with your set of platforms: I will first study the current CRM and propose a technically correct architecture.
Before finalizing the scope, it is necessary to clarify:
— the name and version of the CRM;
— the number of managers;
— the volume of inquiries and calls;
— which numbers and business accounts are already registered;
— whether incoming, outgoing calls, or both directions are needed;
— which call data should be saved in the CRM;
— whether lead distribution, call recording, and monitoring of missed inquiries are required.
After the audit, I will confirm what connects normally and where a separate integration service is needed.
The preliminary budget for implementation is 27,000 UAH.
Timeline — up to 20 working days.
Licenses for official providers and services are paid separately.
Work will be done in stages through the Safe. I am ready to start with an audit of the current CRM and preparation of the architecture.
