Work in the customer service department
Good afternoon!
I am a co-owner of a startup that is developing an online platform for artists and clubs.
In our company, I am responsible for sales and communication with clients, and I need a person for my team, preferably with sales experience. Payment starts from 500 dollars per month. Schedule is 5/2, 8 hours a day.
There is a CRM system and documented processes.
I will be happy to receive responses.
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30 days500 USD
271 30 days500 USDDear Sir,
I have work experience on Sales and Marketing for the past 5 years and Customer support in English Department past 3 years,I hope could full fill your job requirement.
Education Background are Bachelor of Computer science and Bachelor of Aeronautical Engineering.
Computer Skills : MS Office 2010,Photoshop,Adobe premiere pro, Radio Frequency Reading/Writing and Wordpress.
Typing : 25 Words per min.
…
Language Skill : English, Russian, Tamil and Telugu.
Thanks for considering my application.
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15 days500 USD
101 15 days500 USDGood afternoon!
I am interested in your vacancy, as I have experience in sales and customer interaction. I am confident that I can make a significant contribution to the development of your startup. My work with CRM systems and understanding of sales processes will allow me to quickly adapt and start delivering results.
I would be happy to discuss the details of cooperation and learn more about your company.
Thank you for considering my application!
Sincerely, Wiktoria
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10 days500 USD
37 10 days500 USDI am excited to apply for the Customer Support position at [Company Name]. With a strong background in customer service and team management, I bring a comprehensive skill set that aligns well with the requirements of this role.
In my current position at Las Vegas Plumbing and AC Services, I manage customer service operations for plumbing and AC repair services. My responsibilities include resolving client issues promptly, managing a team to ensure high performance, and overseeing marketing strategies to attract and retain clients. This experience has honed my ability to deliver exceptional service, foster customer loyalty, and lead a team towards achieving organizational goals.
Previously, I worked as a Client Relationship Manager at Angel Broking, where I handled client accounts and provided tailored investment advice. This role strengthened my communication skills and deepened my understanding of customer needs, enabling me to build strong, lasting relationships with clients.
At Kotak Mahindra Bank, I served as an Assistant Manager, leading a team to exceed sales targets and executing strategic sales plans. My experience here enhanced my leadership skills and my ability to manage complex customer interactions effectively.
Throughout my career, I have consistently demonstrated a commitment to excellence in customer service. My ability to resolve issues, understand customer needs, and drive satisfaction makes me confident in my ability to contribute positively. I am excited about the opportunity to bring my expertise to your team and help enhance your customer support operations.
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Objective
Dynamic and results-driven professional with a solid background in customer service, sales, and management. Seeking to leverage my skills and experience in a challenging role within a forward-thinking organization, contributing to its growth while pursuing continuous professional development.
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- Professional Experience
Current Position
The Right Guys & AMA Air (Las Vegas)
Customer Support + Marketing
- Efficiently manage customer service operations for plumbing and AC repair services.
- Ensure prompt and effective resolution of client issues, enhancing customer satisfaction.
- Coordinate with service teams to optimize response times and service quality.
- Manage a team to ensure high performance and client satisfaction.
- Oversee marketing strategies to attract new clients and retain existing ones.
Angel Broking
Client Relationship Manager
March 2020 - November 2020
- Managed and advised client accounts, leading to increased customer retention and satisfaction.
- Provided strategic investment advice tailored to individual client needs.
- Achieved high client satisfaction ratings through personalized service.
Kotak Mahindra Bank
Assistant Manager
March 2018 - November 2019
- Led a team to achieve and exceed branch sales targets.
- Developed and executed sales strategies, driving revenue growth.
- Conducted training sessions to enhance team performance and product knowledge.
TimesPro (Times of India Group)
Telemarketing Executive
May 2016 - January 2018
- Promoted specialized banking courses, driving a significant increase in student enrollments.
- Utilized advanced marketing techniques to effectively reach and engage potential students.
- Maintained a high conversion rate through persuasive communication.
Monarch Call Centre, Rajkot
Telesales Executive
May 2015 - January 2016
- Executed outbound sales campaigns, consistently meeting and exceeding sales targets.
- Enhanced customer engagement by building strong relationships and understanding customer needs.
- Collaborated with team members to refine sales scripts and strategies.
Qatar Airways, Ahmedabad International Airport
Assistant Supervisor
June 2013 - February 2015
- Supervised ground operations, ensuring compliance with airline standards and regulations.
- Managed passenger services to ensure smooth and efficient operations.
- Trained and mentored junior staff, improving overall service quality.
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- Education
Bachelor of Commerce (B.Com)
Harivandana College, Rajkot
Diploma in Aviation, Hospitality, and Travel Management
Jet Air Academy, Rajkot
Higher Secondary
Mews High School, Bhuj-Kutch
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- Skills
- Social Media Marketing
- Digital Marketing
- Website Designing
- Team Management
- Customer Service
- Strategic Sales Planning
- Client Relationship Management
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- Languages
- English: Fluent
- Hindi: Fluent
- Gujarati: Fluent
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- Certifications & Achievements
- N.C.C (National Cadet Corps): 3 Certificates
- Painting: Multiple Certificates
- Athletics: Certificate in a race organized by DivyaBhaskar, Bhuj
- Kotak Mahindra Bank: 4 Achievement Certificates
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- Hobbies
- Traveling
- Painting
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- Strengths
- Smart Working
- Excellent Communication Skills
- Positive Attitude
- Team Player
- Leadership & Mentorship
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- Personal Details
Date of Birth: 10/11/1994
Nationality: Indian
Gender: Male
Weight: 71 kg
Height: 5'8"
Eye Color: Black
Relocation: Open to relocation
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