Resolve the problem with open lines in Bitrix24
When a new client writes on whatsapp, the dialogue comes to ALL operators and it’s ok.
But if the customer has already communicated with the operator and writes on the next day, the dialogue still comes to the same operator (although he may have a outcome)
The task is to ensure that all dialogue comes to all operators.
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2 days22 USD
373 4 0 2 days22 USD
Good day .
I’ll set integration with ChatApp for the required distribution – which could answer everyone, and not just the responsible for the lead/transaction.
*To solve the task, you need to see how integration with ChatApp is customized and whether there are dependent business processes.
• • • • • •
Implementation of CRM Bitrix24
Set up the brick. (Lid processing stages / transactions)
Auto-warms of heating and retention.
Configuration of robots and triggers, automation of transaction stages.
Control of orders and requests, placing tasks to employees.
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1 day11 USD
58 2 0 1 day11 USD
Good day .
I have a great experience of setting open lines, in particular through this application.
I will check all the settings, do the right + I will give recommendations on the OL settings.
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Almaty (Alma-Ata)