We are looking for an eSputnik expert for the development of CRM and repeat sales for the online store.

Budget: 10000 UAH Deadline: 5 days

Hello!
My name is Oleg, I am the project manager of Business Atlas (BAA). We specialize in e-commerce automation and complex scenarios on n8n.
Answers to your questions:
1. Experience with eSputnik: We work with it as a Retention marketing center. We set up seamless data transfer from KeyCRM and Khoroshop, deep segmentation, and cascading scenarios (Viber/Telegram → SMS → Email) to save budget.
2. Results: Increase in LTV (growth of repeat purchases from 1.3 to 2.0+ per year in the Lemon House project), recovery of 20-30% of abandoned carts, reactivation of the database, and AI personalization of offers.
3. Relevant projects: Over 50 implemented cases. Among them: Kemon Ukraine (KeyCRM + Khoroshop + Nova Poshta), Lemon House (KeyCRM + loyalty system), Wrap.shop (triggered mailings via API).
4. What we will start the audit with:
Data Health Check: checking data cleanliness and duplicates in KeyCRM and eSputnik.
RFM segmentation: analyzing the database (active, dormant, lost) to find sales leak points.
Trigger audit: checking scenarios (carts, Welcome, post-purchase) and the correctness of stopping mailings after purchase.
Retention Loop & GA4: finding reasons for customer churn after the first order.
Audit result: a detailed report and a prioritized Roadmap for CRM development to increase profit.
Message me privately to agree on providing guest access and start the audit! Expand

Budget: 24000 UAH Deadline: 7 days

I will conduct an audit of the integration between eSputnik PRO, KeyCRM, Khoroshop, and Google Analytics: I will check the transfer of contacts, orders, and product events, active segments and automated scenarios, their logic, frequency, effectiveness, and impact on repeat sales. Based on the results, I will create a prioritized development plan for the CRM with specific growth points.

Are the order composition, amount, payment status, cancellations, and returns currently being transferred to eSputnik, or does the system only receive the contact and the fact of order creation?

Budget and deadlines will be discussed in personal correspondence.

Budget: 15000 UAH Deadline: 5 days

Good day.

Regarding eSputnik - we worked on auditing CRM communications for e-commerce, database segmentation, trigger scenarios, customer reactivation, and verifying data transfer between the store, CRM, analytics, and mailing channels. The result in such tasks should be measured not by the aesthetics of the emails, but by repeat purchases, order frequency, reactivation of dormant customers, average check, and LTV.

In your case, I would start by checking the data between Khoroshop, KeyCRM, eSputnik, and Google Analytics - orders, products, categories, statuses, sources, UTM, consent for mailing, cart events, and purchases. Next - segments, RFM, abandoned cart, post-purchase chains, reactivation, personalized selections in healthy food categories, cumulative discounts, and control of sending frequency.

I can complete the first stage in 5 working days. The output will be an audit of settings, a map of lost repeat sales, a priority plan for 30-60-90 days, and a list of changes that can be implemented without unnecessary bureaucracy. The estimate is 15,000 UAH, provided access is available and the volume of scenarios is within the current system. If there are many scenarios, it would be better to separate the audit from the implementation in a human way =)

Questions
> How many active automated scenarios are currently in eSputnik?
> Are there specific goals for repeat purchases - second purchase, reactivation of dormant customers, average check, or LTV?

Relevant examples
> https://business.ingello.com/prime-eva - e-commerce and retail, close to tasks related to sales, accounting, and systemic changes
> https://business.ingello.com/forma-crm - CRM approach, process segmentation, and customer data management
> https://business.ingello.com/vorfahr - automation and complex logic for business processes

Ingello Systems for FLH - https://systems-fl.ingello.com/ua Expand

Budget: 9600 UAH Deadline: 5 days

Yuriy, greetings. I see that you already have eSputnik PRO, KeyCRM, GA, and Khoroshop, and the task is not to build a CRM from scratch, but to find weak points in the existing automation of repeat sales. To be honest, I don't specialize specifically in the marketing expertise of eSputnik; I am more of a technical specialist in integrations and automations. However, I can get involved in the technical part of the audit: checking how triggers and scenarios are set up in eSputnik, how data is actually transmitted from KeyCRM and Khoroshop via API, where the connections between events on the site and mailings break, and whether segmentation is working correctly. This is often the reason for the loss of repeat sales, rather than the mailing strategy itself. I would start with exporting the current scenarios and the integration map between the systems to see the technical gaps. I will have results in 5 days. I have experience connecting a Telegram bot to the Altegio CRM with full synchronization of client data. Is there access to the webhook logs between Khoroshop, KeyCRM, and eSputnik to check the technical reliability of data transmission?

Budget: 9500 UAH Deadline: 3 days

Good day!

Experience working with eSputnik — over 5 years, in conjunction with CRM systems and online stores for e-commerce automation.

1. Experience with eSputnik:
Over 5 years — setting up trigger chains (abandoned cart, reactivation, repeat sales), database segmentation, integration with CRM and analytics.

2. Results for online stores:
Main focus — building automated scenarios that bring customers back for repeat purchases without manual work from managers: reactivation chains, personalized triggers based on behavior, optimizing the frequency and content of newsletters to increase open rate/CTR and, consequently, repeat sales.

3. CRM projects:
Worked with Bitrix24, AmoCRM (partner diploma), real estate CRM (Follow Up Boss, REsimpli, GoHighLevel), as well as with CRM ↔ email/messenger platform integrations through Make.com/Zapier.

4. How I will start the audit:

I will check the current scenarios in eSputnik: which triggers are active, which are "dead" or outdated;
I will analyze the repeat purchase funnel — where exactly the customer "gets lost" between the first and second purchase;
I will cross-check data between eSputnik, KeyCRM, and Google Analytics — to see if there is any desynchronization in segmentation;
I will look at the settings of Khoros regarding event transmission (abandoned cart, order statuses) to eSputnik;
Based on the results — a specific list of loss points with a prioritized plan (what will yield quick results, what will be long-term).

Open to long-term cooperation if the first stage shows value. Expand

Budget: 10000 UAH Deadline: 7 days

Good day, Yurii!

My name is Vladyslav Kushnarov. I specialize in the development of CRM systems and the automation of marketing processes. Let's discuss your project regarding eSputnik.

A few case studies with my results:
➡️ Freelancehunt

I manage projects in Ukraine and abroad, particularly in online stores. The average ROI for commercial projects I work with is 200-800%. I am looking for new projects for collaboration.

For CRM audits, I usually:
1. Familiarize myself with the current settings of eSputnik and automations. For this, guest access is needed.
2. Formulate a list of 3-6 recommendations for improving repeat sales. If our visions align, we will discuss further steps.

Preparation and launch of the audit take 2-10 days, depending on the complexity of the project. The cost starts from $400.

I suggest continuing the conversation in private messages or holding a meeting. I will share my vision, and if the approach is appealing, we will discuss the terms in more detail. Expand

Budget: 10000 UAH Deadline: 5 days

Hello. I would start with checking the eSputnik scenarios (abandoned cart, repeat purchase) and the correctness of event transmission from Khoroshop and KeyCRM, as repeat sales often get lost here.

I have been working with eSputnik for a long time: RFM segmentation, chains for online stores, which has led to an increase in repeat purchases. I personally implemented CRM integrations with the website and analytics.

I am ready to submit the audit and development plan with priorities in 5 days.

Budget: 10000 UAH Deadline: 5 days

We already have an almost ready audit and CRM development scheme for the online store on Khoroshop with eSputnik, KeyCRM, and Google Analytics. We can quickly adapt it for Ahimsa and start working; I'm available here.
The estimate for the first stage is 10,000 UAH.
The deadline is 5 working days after access.

We work with eSputnik specifically as a tool for repeat sales, not just for newsletters.
In similar online stores, we check segmentation, RFM, abandoned carts, post-sale chains, reactivation, personalized selections, promo codes, event quality, and order transfer from CRM and the site.
We measure results not by email opens but by repeat orders, revenue from automations, purchase frequency, average check, and reactivation of dormant customers.

I have personally led CRM projects with roles, analytics, integrations, dashboards, admin panels, warehouse logic, and sales automation.
In your case, I would start with a data map - what events and orders come from Khoroshop, what KeyCRM sees, what fields eSputnik has, which scenarios actually generate sales, and which just create informational noise.
Look, there’s a nuance here... Ahimsa has a wide catalog and a loyalty program, so the most interesting thing will be to find not one magical newsletter but several stable scenarios for categories, repeat purchase frequency, and customer behavior.

- https://business.ingello.com/prime-eva - e-commerce and retail, close to the tasks regarding processes, catalog, customer data, and analytics.
- https://business.ingello.com/forma-crm - CRM and business processes, similar in the logic of auditing, data structuring, and further system development.
- https://business.ingello.com/vorfahr - automation and AI approach, which may be useful for the next stage with personalization and AI suggestions for repeat sales.

A brief about us for FLH - https://systems-fl.ingello.com/ua

For a more accurate plan, we need two things.
- Is there access to the order history, contacts, and campaigns for at least the last 6-12 months?
- What metric is the most important for you at the first stage - the share of repeat sales, revenue from automations, returning old customers, or the ROI of eSputnik? Expand

Budget: 10000 UAH Deadline: 4 days

I will start with an audit of the trigger scenarios in eSputnik: abandoned cart, welcome, reactivation, and I will check the connection with KeyCRM and Khoroshop, as well as the segmentation of the database.

I have worked with eSputnik on e-commerce projects: I increased repeat sales through segmentation and built the CRM on KeyCRM.

Audit and priority plan in 4 days.